Picture Safe - Hidden Photos

Pics wont save. It randomly deletes a pic I upload. Hope upgrading to Pro solves this as they don't have info regarding what Pro does/benefits. Twelve hours later…still no response from Support.

DO NOT USE THIS APP. The five stars are from people that have not had their pictures disappear. Its not if they will disappear, its when. Then your five star will go to one, and you get zero response from these clowns. These people should be sued. You trust them with important items only for them to be lost.

This app worked good for years. It wasn’t something I used all the time. I used it for important photos I wanted to keep. Thinking they won’t be safe, considering this is called photo safe. But now I have lost everything. And these people don’t respond.

I have written several emails asking for support for this app and I have not received a single response. Very unprofessional and a waste of money! Don’t download this app, the customer service is non existent, and will never answer

Great app that needs slight improvements. The decoy pic section needs to take a pic of the snoop and shut off. I’d prefer it takes a pic of the snoop to be able to confront them about breaking our trust promise if I’m right. A third passcode for a partitioned folder would be great.

I paid too much for this to keep happening. HELP

It is one of the best

I have sworn by this app for years…but for the last month, when I log in it gets stuck in a perpetual sign in loop rendering me unable to access any of my photos. When you click on “app support” it just takes you back to the login screen which is now precluding me from getting support. So frustrated that I’m unable to access my stuff in a time of need.

So I have been using your app basically since lunch. I’ve already had one discrepancy where you did a security update many years ago and I got locked out of my app and lost so many photos. I recently had an issue since iOS 16 came out and lost a batch of back ups. After doing a lot of restoring, I finally was able to get back into the app and recover use of my latest photos. I have not had an issue for years until now. I tried to import my photos back into the app like I have in the past without a problem except now they show up in the app on my computer through iTunes, but not actually in the app. I also keep getting prompt to all of a sudden subscribe.. I paid for this app a long time ago. I go through restore purchases, and the subscription goes away, but lingers in the settings and still nothing works accordingly. Very frustrated.

Have not used in awhile forgot password no way to reset……..