Pikes Peak Library

It seems like there is something wrong or broken with the app. It can be great when it works but when it’s not working you can tell and it hits the app hard.

This app is good for what it is. Rachael9390: When you reserve an ebook you use the Libby app to access your ebook. PPLD app is how you find and put holds on materials.

App doesn’t work all that well. Can’t see all checkouts and holds plus searching for books isn’t working. There seems to be the same issue with the app happening on different devices.

It’s easy to place holds and find what I’m looking for. I really like being able to link accounts so I can see what my family members also have out so I remember to return the books on time

Doesn’t work, can’t sign in, doesn’t scan barcodes blah blah spaghetti code programmed by children.

I have no issues using the app to check out books or place holds on different titles. However, I have an issue every time an ebook becomes available that I am unable to get it sent to my kindle. I will get the email telling me my book is available to borrow but when I log into the app and go to my holds my only options are to view my hold or suspend my hold. I have to use my computer to actually borrow the book. It would be so nice to be able to do it all from the app. It’s been months of this, why has this bug/issue with the app not been addressed?!

Years ago I was told they were working on fixes so that you could filter your checkouts and holds lists by physical versus digital books. Yet they are still one giant list. Also, the location for your hold pickups says Pikes Peak Library District. That’s the entire library system, not a branch. I have to use the actual website site to do anything of use. The app is sluggish. Most of the features are useless. Last app fixes say there were improvements to make the barcode kiosk friendly, but they still don’t scan there or at a manned desk.

I’ve requested to hold three books and have been able to hold 0 books. What’s the point of having this as an option if it doesn’t work? That’s the only reason I downloaded the app.

I really wish the app had the ability to access and add to your reading lists. We use the app all the time but it is very frustrating to have to go to the full website to access your lists.

Though the new version may be visually nicer than the last it is definitely lacking in ability. In general this new version needs A LOT of work!!