Extremely Unsatisfied 😡
I signed up for an account to be able to send money to Lagos Nigeria. I received two emails back 1) Asking for government issued ID, Utility bill and selfie...which I sent. 2) pictures proving that we know each other by providing pictures of us together... I sent 4 pictures. I’ve known and have been friends with this man since 2013 but it stated that because I’m not of African decent, I would have to provide proof that we have seen each other in person or receive a refund. Frankly I find that comment extremely offensive. I have not received a refund and the funds were taken from my account. Even though I provided everything they asked for, I have been blocked from my account and it now shows that there was never a transaction. All that is left on my app is his information. I wanted to surprise him for New Years Eve and it seems the surprise is on me. I will update when/if this is rectified.