Playbypoint

Love it! My booking experience is great!

The software has a clear tennis bias, even though there are many activities a typical club is trying to schedule. The non-tennis things have not been followed through as carefully. For example, if you want to sign up for swimming right next to tennis, there is a heading for “lanes” which seems to go with the tennis category but with no reference to “pool or swimming”. it doesn’t take a PhD to figure out eventually, but it can be a little confusing for an early user, especially if part of the active software is not showing on the screen, you are using. How easy the app is to use as a function of what device you’re using: Smart phone versus tablet versus laptop versus computer. How the information is laid out, varies by platform. Some important information may bleed off the end of the screen or window depending on the device you are using. I’ve been told the mobile app is the easiest software to use.

Only one court reservation at a time on a day. Play doubles and 75% of the time we have 8 people. I cannot book two courts for two hours.

New add to calendar feature is nice but it adds the event with the wrong time. 3 hours earlier than actual time.

Excellent! From the App to the staff and the courts, a great all around experience every summer.

The Program tab never finish loading. Can’t book anything at all.

Too many folks snatch up the prime reservation spots using batch files to automatically log in and reserve. Leaves no chance for others to reserve.

Este app es lo peor del mundo….si no podes bookear después no te dejar seguir intentando y no te abre el día indicado. Además da mensajes contradictorios. Dice que es la única cancha cuando te ofreció dos al principio. También se desloguea sola. No se que es peor si el app o el sistema de Cliff drysdale dem Ritz en key BIscayne. Debería darles vergüenza ya que no parece un serviicio más bien un incordio.

Used to book at a local tennis club, fast efficient and intuitive. Will use again. Highly recommended!

Does not work some of the time. Locks me out. Have to call for help. I quit trying to use.