Plentiful

There’s always an issue. Says there are reservations but there are none available. Can’t open it at times. Today got a virus warning. It’s a mess. Haven’t been able to reserve at my usual pantry in several months.

At the moment, the app shows pantries all over the five borough but there’s no distinction of pantries who offer actual reservations vs pantries who only allows waiting on line. Maybe adding a color scheme for users to tell the difference. Hope this can be implemented in the future.

I’m so glad I downloaded this app. It was seamlessly & effortlessly to do. I made myself an appointment & hooked up my account & was able to get texts for future appointments. I was also able to put my home attendant down as the person to pick up my food & she got one for herself as well. Everything was done easily as far as getting the food. Also, they were able to look me up in my account. Super happy with this app.

This app is a blessing just because it exist. Compared to nothing but print out on paper and navpigating that is heaven and earth in comparison. I was able to sign up, input my info and get appointments slots for my pantry. Having an app that allow us to fill the info once is another great thing. The info in clear and I have not have any issue trying find out if I qualify for the right pantry. The privacy matter is the concern. In the sense for anyone who is dealing with domestic violence/abuse would be concern as to how secure and safe is their info. Otherwise, privacy is almost unrealistic, IPO.

I received some food several times, and then, I guess, they block me, because I can't schedule the reservation for two months. I asked my friend to check this, he finished the account registration and create the appointment. And after a week he can create appointment again, me - not. Phone support IS NOT FOR CUSTOMER SERVICE, they told so. I send an email, they didn't respond for more that 1 month. I send it again - nevermind. The service isn't properly working at all. It's very fun, when I received some food, TV reporters comes to the pantry and they told how they help to everyone who need the help. Btw, they don't.

I was block from Masbia on coney island for voicing a concern the young who is ther didn’t like when I said i was going to call and report her for poor service the attitude she got went speaking to the people i never disrespectful her in any away she her authority to block me it’s so unfair , she in control of the food she can do what she want

5402 New Utrecht Ave Brooklyn, NY 11219 The service attitude is so bad, the black man is always mean and disrespectful

Doesn’t let me make a reservation. There are multiple time and date options but when you press on it , it simply doesn’t open so you can’t make a reservation

I was impressed at first, I scheduled a pick up and received a few things, nothing major, some carrots, celery, beans and some crackers, but I am very grateful. I had been having problems w the phone and I lost apps ! Worst thing is that I did not save my PW ! I tried resetting it, calling, I called the IT service and they could not help me !!! 😳 Result, I cannot go to this place again because I cannot access to my account ! Nobody answers the phone, I mean ... they are probably still receiving donations under my name, but I am not getting anything !

Overall a horrible app, never works properly you will die waiting for it to be fixed