Pluckk

I used this app for almost 2 years and I was happy. Recently, when I raised a concern regarding the quality of bananas (which was actually blackish and squeezed, I have shared the image of it also to the team), the customer executive says, this time I will refund, but going forward we will not refund.! (See the arrogant nature). This is the bitter truth of this team. If you raise a quality complaint with proofs, they answer you in this way.!! However, I am not going to use it further. Thank you Pluckk for your services.

How do the users trust you when you are not giving money to the content creator who made the reel for you

The vegetables are nothing special to say about but the app is not so good. Also, customer service and delivery service are really bad. Even though i selected a later slot, the delivery guy comes early in early morning and just delivers the order at his convenience. The reason being his other orders will get delayed. Even talking to customer serice about same thing didn’t help. They wont provide any resolution and just keep apologising saying tht this wont happen again (which has happened to me for last 5 orders) So, please dont waste your time downloading and using this app where veggies are overpriced and experience is horrible.

Frequently I order from pluck and every time I get astonished by seeing their quality and prices are also quite good .

The delivery boy has come at 6:45 am and also rang the bell twice . ARE YOU JOKING!! I have kids a 9 month old and a 3 year old and woke everyone up. This is just horrible and unacceptable behaviour. He was not even apologetic about it. I even click his picture to complain. I use many delivery apps and no one has done this. This is my husbands account and I will make sure he doesn’t order again from you’ll.

Uhhh

Worst experience. The message shows as delivered but no product delivered. Customer service team does not respond at all. Make you keep waiting. Please don’t fall for this scam

The first time i bought apples from this app. The quality was very good. Then i added some money to their wallet and then the quality dropped i bought 2 times and exchanged them twice. But still the quality was very bad. The apples have sticker with 4133 number on them which means these apples contain heavy pesticides and grown using chemicals in soil. But these people argue about not using pesticides. All that talk about quality and they sell toxic food to people. Btw i bought premium gala apples every time. These people have regular and premium range gala apples. I don’t know how these people consider these premium. Buy anywhere but here.

I recently had a less-than-pleasant encounter with this fruit vendor. The delivery was significantly delayed, causing inconvenience. Moreover, the customer service experience was marred by a rude representative. Such instances make it challenging to recommend their services. Improved communication and a more customer-centric approach would greatly enhance their service quality.

Pathetic app to pathetic customer care .rude agents are sitting.they can only argue for own fault.not accepting their fault.i wish i can give a big big zero .poor quality veggie and fruits.not recommended to anyone