PoolSync

It loses connection all the time. Not sure if the App or the unit is the problem. Since you have to be at the house to reset it all the time it is most times useless as I wouid like to adjust the temp before I get home.

Constantly shows my flow as off when I know it’s on. Cant update unless you’re connected to the same WiFi as the app. Doesn’t really help when I live 1200 miles away from where the system is located. This was supposed to be a completely remote deal. When it works it’s great but unfortunately it works less than it doesn’t and it’s not compatible with a WiFi pump-have to have a whole new system installed

This app has improved dramatically over the past year. This, combined with the new automation feature, allows me to control my valves, pool light, and VS pump without having to purchase automation controller. All handled by the heat pump and integrated into the App.

Works very well. I'm able to easily monitor my chlorinator and heat pump.

Ok. Last fall we could not figure out why after two years the app kept dropping the device and we couldn’t connect remotely. Evidently an app update allows you to set remote access on or off. The update must have reset remote access to Off which meant we couldn’t connect while we were in Michigan and the pool in Florida. Once we figured out what was happening we were able to turn remote access back on but only when we physically connected to the same WiFi as the poolsync hardware. Once you’re connected there are three dots in the upper right corner of the app where you can turn the setting on.

New to app however i can’t establish an account due to broken password authentication screen.

I’ve been using my controller & app for a couple of years, still hoping for solar info on the app - sigh. The latest update (3.07) keeps disconnecting the app from the controller, even though I’m 30’ from the controller, same excellent wifi as always. Ugh…

Disregard previous negative reviews on this product as it has been updated many times since these poor reviews and they no longer apply. Aqua Cal’s support and response is great. Don’t hesitate to invest in the Poolsync radio. I bought the Poolsync app to run my Aqua Cal heat pump and liked it so much I bout the ChlorSync to go with it. Great products. This app allows me to connect to my heat pump and see the current pool temp. It allows me full control over temperature settings and scheduling. We can be out with friends and set the pool temp higher while out and about and come home to a pool party. It also controls my Chlorsync chlorine generator and tells me salt level and percentage of cell life remaining.

I just got my pool finished, and Around october 2022 the app told me my app couldn’t update so i called and got a free new pool sync antenna and it works now but now I can’t have a schedule set up in my app nor can i open my app away from home like i did 4 months ago that from anywhere i could control my heater 🤬

Absolute garbage app. Overly basic and a bad user experience. Updated the software and now I can’t set a schedule. Wow. Hot trash!