Popular Woodworking Magazine

A bad joke of an app, subscription, and publishing company. Maybe the material's good but my PW+ subscription doesn't provide access to very much at all. Waste of my money subscribing and a waste of my time trying to navigate the useless app.

Seriously

Can’t log in by my subscriber number, can’t see my issues under my email address. Got an email telling me my message to customer support was blocked. At this point I have several years of back issues, which were already cached on my device, that I can’t access. Guess I’ll be making a phone call on Monday. Not impressed with the upgrade.

This app is so ridiculous. Their customer service doesn’t respond. If you purchase a subscription you cannot read the magazines you’ve paid for. Great magazine. Horrible and useless app.

I subscribed to Popular Woodworking magazine for both digital & print editions I can’t even login. Tried contacting support via email but no help. Popular woodworking stopped responding blaming my ZINIO account. I called and was transferred to the digital support group 3 days ago... They were to get back to me. I’m still waiting. Seems like a big scam to me at this point. How about it Popular Woodworking Magazine?

I subscribed, but it won’t download. Won’t restore my previous purchases. Don’t buy the digital edition from their site either. Never emailed issues. When I contacted about the problem, they couldn’t find any record of my purchase despite the fact that I had my confirmation email with all of the details

After having multiple issues with iBooks deleting my library from 95 I try to log in to gain access to my magazine I have paid for years and I can’t do this yes it’s digital but the customer still needs to have access to the files when programs go crazy. This is the worst customer service in history after having to write customer service and only getting part of my library fixed!!!! I have tried customer service for two and a half weeks yo log in to this app either give us a log in to access our product that is paid for or fix this app. As a former customer of your competitor I still can access all my digital files because they know the customer paid to be able to access them. I would give it zero stars for all the headache trying to get something I paid for!!!

Not much point in an app to let you read magazines if you can't download the magazines!

I initially had the same problem as everyone else but I contacted support and the issue was resolved. The reader works well and the downloads are reasonably fast. I have all of my back issues and now have access to the latest issue.

As a subscriber since 2015, after install the new version of the app I unknowingly forfeited 2 years of my subscription. Current subscription for 2017 year will not restore. I have made several attempts, my network is not slow, my subscription is current, and my other digital subscriptions to other magazines work fine. Even after the initial snafu with Fine Woodworking’s app update all my previous issues and purchases were restored with in days of release. If your considering updating, DON’T! Why is there no statement from the publisher addressing the issue? Gentlemen and ladies, I enjoy your magazine have for years prior to going to digital to save room storing the print version on the magazine. Please fix your app, and let us at least know your resolving the issues.