Premiership Rugby

Nice work keeping it up to date

Kept crashing for hundreds of fans meaning they couldn’t access their ticket. It was absolute carnage. Allow us the option to print the ticket!

I only used this to view my tickets to the premiership final. Keeps resetting and logging you out. Takes 24 hrs to transfer tickets to family members coming with me and then on the day struggled to view the qr code as limited reception at Twickenham with the crowds. Very poor experience compared to other apps for similar.

I used this App for one purpose, to add in a ticket purchased by my brother for this coming weekends Premiership Final. After entering the code, you couldn’t navigate to the accept button! There were other navigation issues when trying to scroll through parts of the site,.. if my engineers could reduced this and QA team passed, there would be consequences! Also tried to book parking, but simply not possible, despite having an option to book tickets and parking!

Been through the painful process of buying tickets for the final on this app. Really hard to navigate around and find seats and then unhelpful process to buy. Don’t get confirmation of your seat and have now spent 20 minutes trying to download a ticket for the game but their directions are rubbish so still trying. Rugby deserves so much more.

So hard to redeem tickets. You enter the code and it does nothing. So you have to go back to the home screen and then back to your ticket area and then the ticket shows. They also ask you a ridiculous amount of personal data (GDPR?) to get a ticket in the app

The app is old tech and very difficult to use, it freezes and in order to download the shared tickets you have to completely log out of the app and log back in for it to recognise that they have been sent over. Poor design

I want to download the app specifically for my final tickets but I am unable to! It keeps opening in my browser, I’ve tried emailing support, no reply, tried online contact no help.

Trying to redeem a ticket code is horrifically complicated. Hidden deep within the fixtures section. Unclear instructions online. A few of us trying to follow and seeing completely different screens. After multiple attempts managed to select screen seemingly at random where I could enter a code, but don't back my chances of finding ever again. A load of useful, but piss poor at functionality you actually need. Disappointing.

Any time you want to find something. It leads you around the houses, Then fails to download. As much use as a chocolate fireguard.