PrepayPower

Great customer service, easy to pay, simple to track, having the oil sensor is more than reassuring. The only reason I gave 3 stars and not 5 is the weekly rental rate (even when using the oil or not) for the sensor is €5.76 (€28.88 mo for a 5 week month / €23.04 for a 4 week month), which is robbery for those on low income. This is why most landlords prefer prepay meters, in addition to charging 5 to 10 times the market value in rent. Prepay Power, please lower or exempt the rental cost for low income clients!

I can't enter the application anymore, I've already changed the password several times and still never logs in. Too bad!

Unable to see the usage or control section in the application. I find it usable only for top up my card any time.

App works well, but I don’t get the graph option to see my usage. Have the app on both iPhone and iPad and neither show usage. Other than that, top up works great.

Pull down to refresh feature is required for current balance screen. History did not show all credit top ups like government electricity credit. Real-time electricity usage screen is required. Hourly, Daily, monthly, yearly usage screens are required.

not receiving any sms or email notifications and i turned my notifications on and i cant do anything to change my password very disappointed

Until a couple of months ago this was a dream app to work and understand, now all the useful information has disappeared to be replaced by useless rubbish that helps in no way. Awful

3years ago I got 12-13 days for 20 euro as I live alone and at work or out a lot. Now I get 5-7 days and my habits not changed .😡😡😡

The app takes too long to register your balance, you’ve no idea if you’re in credit or not. Too many times I’ve woken up to no power and emergency credit used. Spending well over 60e a week too. Nightmare

The most important indicator that we care is how much money we pay every day, every week and every month and their breakdowns. Please update the app and add these indicators to the tracking function.