ProControl+

The app is not working not connecting to my fone even though wifi is perfect

Hi, this is the third time I have written a review which has not been posted. Here’s hoping you will address my problem. I use an iPhone and my wife use a Samsung galaxy S8 she has no issues logging in and connecting, and receiving alarm notifications. However, since the last 10 to 12 weeks I cannot connect to my home system via my iPhone or iPad . On the verify device page when I put in my information(user code/app password) the app just hangs. Please could you advise on what steps I should take. Thank you in any advance of your return.

As a new user I have not been impressed with this app for either Hikvision cctv or Pyronix alarm system. I then tried the Hik-connect app instead which works a lot better and much more intuitive. Reasons why the ProControl+ is below expectations as follows: -it is not intuitive therefore it is difficult to find features and having to search for them is not easy. An example would be looking for a particular time and finding how to playback. -notifications are horribly delayed or don’t appear at all which defeats the whole object of a notification. -on playback of an intrusion alert you cannot view it in horizontal full screen. It only lets you view it in vertical small screen which is annoying. Above are just a few examples on day one !

Linked to a hikvision cctv nvr . Not receiving any notifications from nvr … totally useless

Tried everything, app turning notifications off when phone is locked

It is really with have called3 people trying to steal from my house

Poor reception and poor usability

Had this app and it failed all the time. Installer doesn’t care

DOES NOT LOAD

Very good