ProSpect for M1-SK

No support for over 2 years means it will run poorly and not fit correct on the screens of modern phones and tablets. At the foundation the layout of the report info and photos is disorganized and creates a bad customer experience. Mitchel created this software as an inexpensive alternative to the most popular digital inspection software yet I would not use it if it was free (Highly recommend Bolt On instead). Might be better if it ever gets updated but I don’t think Mitchel cares about this software at all, the sales department is probably the only part of the company that remembers it still exists.

Ridiculous that I’m seeing reviews from 2 and 3 years ago that talk about some of the problems I’m facing. App hasn’t been updated in 2 years. Like others have mentioned, the X for the pictures is way to high up in the corner and goes behind the top icons making it nearly impossible to back out of a picture. And pictures are always blurry being that I take it from the app or upload a picture I took. This needs to be fixed.

Absolutely useless. Get black screens and just glitchy software overall.

I’m not one for typing but when I try to use voice to text and I’m finished with texting I hit done and it disappears will not allow license plate VIN decoding with an open work order must start fresh from zero bunch of amateurs came up with this I am going to actively seek a different solution

I concur with dsappyI.. it would be more likely for shops to use to this if they were able to have a technician version that could integrate /send to the service writer. basically so the technician does the inspection and then can send their diagnosis to the service writer.There is a program called auto text me that does this. if Mitchell could come up with their own version of auto text me I think they would have a lot of paying customers

Do you guys even read your reviews?! $120 a month for an app that KINDA has features a tech would need and KINDA has features a service writer would need. It’s 2021, you can’t develop an app that works in dark mode on iOS? Zero settings to change? Get with the picture. My shop spends over $6,000 a year on Mitchell products... this app feels like we’re using dial-up AOL.

I have a iPhone 11 with the lastest IOS and I can’t see anything on the app besides the phone numbers. I don’t know if I’m missing something but we use it in a regular basis for work and if there is any fix or update I need to do I would like to know about it

I have had nothing but problems with this app on all my devices I have android and apple products and it is the same on all of them I know Mitchell1 and snap on can afford to fix this not sure why it’s not a priority would not recommend this to anyone at this point

I have a iPhone 11 Pro Max and the app is very disappointing, the top right X when taking a picture is way to high and clips the corner of the phone and can’t exit and need to cancel the whole app and to go back to inspection, also the picture come out blurry no matter what I do, and another thing the inspections don’t send to Verizon customers! I pay way to much money to Mitchell to be having these problems !!!

I’m on the fence with this software. I was thrilled Mitchell got out of the dark ages and realized that not everyone uses a clunky computer these days. The ability to scan a vehicle and get Year Make and Model are a great feature. Inspections is another must! I guess what I am not understanding is why Mitchell took some features a technician does and some features a service writer does and put them all in one app? Whereas the entire program has everything I need as an owner AND as a service writer... but nothing for techs to use because they shouldn’t be on the computer software at all if they aren’t performing any of the above duties or assigned to do so. So why is the mobile software have the options to fill in MPI? Doesn’t a technician fill out their conclusions for MPIs? Why would I personally as just a general service writer forsay need to perform a MPI when this is the job of My tech? Setting up the MPI and assigning it is my job. Performing the MPI is the techs. The app favors more shop managers,owners, & service writers. Not all shops are alike. So why couldn’t there be features (OR IS THERE I AM NOT AWARE OF) specified just for techs. Techs won’t have access to features I choose and can still perform inspections and go paperless entirely. All While I have access to all and keep my administrative privileges to strictly myself and my partner. I got this software thinking my techs can be more efficient with MPI and be more productive with each repair order they have. So I am disappointed to find that I can’t delegate tech features specified to what I feel is what I want them to have access to. So in the mean time, I am using the app.. but ALSO still dealing with the stupid clipboard Tech sheets and printing paper MPIs. While I scan the VINs, book appts ect on the mobile App. So in other words, if you use the app, you will have to be very wise who you choose to use it if you decide to give your techs access. And just like any device, it’s easy to click around and be nosey when in any mobile device. My advice if it really matters is to allow owners to assign features on the host for the app. So techs will NOT see everything you don’t want them to see or have access to. If you are going to make an app appease the one feature of the shop that keeps money coming in other than customers.. but the techs too. It’s not efficient for chicken scratched tech sheets, it’s not professional when a black from head to toe tech comes to my reception t