PSE Up & Go

If I try to create an account or scan a QR code to charge, it just says “Error, we cannot process your request”. Useless. What a complete piece of garbage app.

I’m not sure we are better off with these existing. They are soooo overpriced. Avoid this service if you can. You won’t find a more expensive way to charge your car.

My biggest annoyance with the app is that the Apple password manager, Keychain, logs the credentials under greenlots.com because that’s where the auth traffic is sent but the app is looking for a password of PSE Up & Go. Every time you sign in you have to go looking for that greenlots entry. Please fix for another star.

The app doesn’t sync with the pump. Called customer service and he was useless as well and suggested I call a tow company because the machines weren’t working and the closest ones were 50miles away - there were 4. One finally worked but wouldn’t sync with the app - just charged the car 1/2 way and quit. They force you to put $10 in your account. This is a rental car that I have for 2 days. The map doesn’t work - had to use google to find charger to begin with. Complete waste of my time. These charging stations and stupid apps are precisely why I refuse to buy an EV. I’m a literal UX Designer and couldn’t figure this app out - I don’t know how on earth others are supposed to.

There’s a PSE Up and Go charger near me. Think it shows up on their own app or in the near me section? Of corse not. That would make too much sense. Also does not take Apple Pay.

PSE really dropped the ball on this one. I’m surprised they didn’t go with a reputable, Trusted partner like ChargePoint or SemaConnect instead of this fly by night system. Don’t waste your time on this app. 3/4 of the pins on the map won’t even load to show you rates/availability.

So many other better alternative apps to use for Western Washington.