qMenu - Food Ordering

Every time the screen closes, the app completely looses my place. More confusingly, it erases my cart and replaces it with an old version of my cart from long ago. This has happened 5 times and it’s insanely frustrating when you are trying to coordinate your order with others.

Food was good, but they didn't honor soda requests.

I don’t know what happened but I’d been using the app for our favorite local Asian restaurant for a few years now then all of the sudden the app doesn’t really work anymore. Every is updated on my end but now I can’t delete things from the cart, then when I get to the payment part, I can no longer enter payment information. It’s the only app the restaurant uses too. Wish it would be fixed.

Always fresh. Very personable front end. Variety of food options is memorable. Ordering app very easy to use. Main Moon has been around for a long time.

There are a couple Chinese food places that I like that both happen to use this app. One is near my house, one is near my office. Different owners, but I think it’s a nice coincidence they use the same app. I just now updated to the latest version and read some of the other reviews. I thought I should put my two cents in that I have had a really good experience with this app. It remembers my orders, it charges what it says it’s going to charge, it allows me to set my tip where I want… I really don’t have any complaints. Both the restaurants I use it for offer coupons through the app for free food if you reach a certain dollar amount - I don’t know if that is an app feature or just part of these two restaurants, but either way I like that and it is really easy to use. So overall, QMenu has been pretty consistently dependable and a good experience. Now it accepts Apple Pay too, which made me even happier with it. My food has always been confirmed by the restaurant promptly, and it always arrives when they say it will. QMenu is not a scam, and they have never caused any issues for me. Not sure what’s going on with some of these other reviews, but their claims just don’t match my experience.

The app has alot to improve on, mostly a search system for menu items, but the places that use the app are delicious and friendly. I only wish the best for everyone involved.

If you navigate away from the app, for example to lookup your credit card number, you have to start the checkout process all over. After the order was submitted, my cart still had all the food in it.

Really bad app and customer service is no help when trying to figure problems on history orders and doesn’t stand behind their refunds when orders where incorrectly made.

Just avoid this app. I was referred to this app by the restaurant, probably because it allows them to charge an astronomically high delivery fee. They probably would have gotten the delivery fee out of me, except for the fact that the app continued to crash, and sent me to some random verification page that never finished loading. Save yourself the time and order through GrubHub, DoorDash or UberEats.

Restaurant calls me to say it’s closed for the day, so it just stays in your order queue. What if you prepaid? You will have to do a chargeback.