QuickCart: Food & Grocery

Order became untraceable, order vanished from orders log.

The app is designed well enough and easy enough to use. The maps really need to be addressed so that drivers stop getting lost. There also random days when service is unavailable, or the same restaurants we order from suddenly don’t deliver to our area anymore. Update November 1st: The quantity selection is useless. There is no notification or indication it’s a button with no response until you hit add to cart. The maps and updates are also still a nightmare.

You need to allow for clicking into a specific restaurant and then the back arrow needs to remain on the level of the reaturaunt you clicked out of instead of doing a complete re-level the top of already scrolled page. Restaurant availability by mileage needed to travel to ONLY display those which deliver to stated address.! Order cancellation alerts are non existent within the app. Opening previous orders within the app is not user friendly and impossible. Estimated times of arrival are completely in accurate! Your “ chat feature has no live interface you need to call it “email us “. Email responses are also slow and not simultaneous if an order issue arises. The ability to self cancel an order is nonexistent. You have no progress meter on what status order is in. For example “ ordered being prepared , order picked up. Driver on the way ,should all be communicated through the App NOT email. Restaurant Phone numbers need to be displayed on top level of restaurant scrolling pages. A lot of work is needed to bring this up to industry standards.