Rachio

Don’t waste your time or money. When it works well, it’s fine. “When” is the key term. It goes offline constantly. And any “support” is bot generated steps that are not applicable and do not work. The product is simply terrible.

Easy to install and set up. Being able to run zones independently from my phone is so convenient. I highly recommend the Rachio.

The app should have an option to provide Feedback for issues and feature requests. Also need to be able to change the order of valves in the list view.

Great program . Super easy to use.

I was very hesitant to get Rachio for many reasons - #1 was I felt like I was loosing control to the sprinklers. I wasn’t sure how to use it (I’m 72). But it is SO easy to use. I can change the times as needed, put one station on that needs a little extra water and so many things. We were in Africa in August and a friend texted about the heavy rains we were having at home. . . . . And in abut 20 seconds I had the stations turned off for that day. So easy to use!

My grass skips too often when there’s rain in the forecasts, so when it doesn’t end up raining the cycle skips. I’d like to be conservative with water but not why I bought this, to have worry about checking and rechecking the program to ensure it watered sufficiently

I love it very reliable

I like this app and it seems to work well in the few months I have been using it. First suggestion is to allow the user to arrange the schedules in any order they wish. Second suggestion, and why I only rated three stars is so much tracking. I don’t like being a product and you certainly don’t need all the information being gathered. I am a bit dismayed with that.

I’ve been trying to water the yard in San Antonio, TX while I’m stationed at Sasebo Japan. The controller keeps going offline during permissible watering hours. It often comes back online midday in TX, but that’s outside permissible watering hours. It’s quite frustrating.

It is constantly going off line and doesn’t work. There is no way to get customer service. They just send you in circles and won’t actually back up the product. And the customer all unit makes it so difficult to change manually when app isn’t working. I would never buy this again and spend so much time trying to get it working correctly. And the company does not provide any support or help.