Raffles Connect

When booking my appointment, it asks to re enter my address and phone number. This info is already in my profile. Also, in the edit profile, it does not all me to change my phone number.

This app is less than useless. After you go through the process of filling out your details, occasionally the app will crash and you have to start from the beginning. To make matters worse, sometimes the reception counter does not recognise the queue number and revert back to a number that they manually issue, making waiting time very long. Raffles Medica really need to get their act together. This app is not fit for purpose

Its requires an address in Singapore I am in hk Its hopeless

I downloaded this and spent time setting up an account to book a PCR slot. But no slots are yet available through the app.

Save your time by booking your appointment over the phone directly with the clinic. The app system and the clinic reservation system do not talk to each other. This app gives false booking information. I got to the clinic only to find out it was closed and my reservation wasn’t recorded.

The app provides option to book COVID screen test at Changi airport, but when we arrived there, were told they did not recognize the reservation. I’ve to call my credit card company to dispute the transaction. Terrible app system!

I used the app to buy some face masks. Very simple. Bears lining up at neighborhood centres for free masks. Screw kiasu, I choose convenience.

I wanted to use this app to keep track of my medical records but am prevented from seeing them by a bug in the OTP authentication. I never receive the text and have no way of verifying my phone number post registration. There is no option to verify via email or contact the app for help.

The doctor was extremely patient and listened to what I had to say compared to previous doctors.

Been using it since 2022 and noticed so much has changed. Telecon has become better with more slots available earlier - it feels like the on-on-demand queue of other apps but with the flexibility of making an appointment at a more convenient time later. The app keeps all my medical records, including past appointments or health screenings with RMG, which makes it easy for me to remember my medical history. This is an app that felt wonky at the start but has been getting better continuously!