If it was possible, I would give zero stars
Overall bad user experience, unintuitive user interface, all important functions are hidden and you have to find them , non existent support(support menu in the app doesn’t work), email response time 2 business days??? Can’t change my ukrainian phone number to foreign number, I’m trying to leave this bank but it doesn’t allow me to transfer my funds . I’ve never ever had so many problems and bad customer experience with any other bank I’ve been client to! This service only good and persistent at taking monthly fees. I am deeply sorry for all of the people who were forced to become clients of this bank due to workplace/ university.
