Raiz - Mobile Banking

Easy to navigate, and effective

i dislike that i can’t speak to someone without having to be screened for half hour when i hav a simple question.

Necesita alguna mejora porque tarda mucho en abrir y ya cuando se abre algunas veces se cierra y vuelve a pedir qué contraseña para volver abrir

Great service

Very easy to use with little trouble.

Even now writing the review everything is grayed out. And the message assistance is frustrating because the robot keep saying it doesn’t understand the question, then when you request a real person there is just an endless connection. So my honest review is they need to relook at every thing from top to bottom.

Denise @ call center and the team at Stanton in El Paso Tx went above and beyond to set up my account. That’s what everyone should experience…110 percent customer service.

This app is absolute trash. It doesn’t respond half of the time. The people never contact back on the app about questions. RAIZ as a whole is a scam. Don’t go with them. Worst decision of my life

I’m still new to your mobile banking app. But, so far it has worked pretty well for me. This mobile banking journey shall continue, and I intend on posting a future review as my experience with using it grows. Thank you, Raiz team, for all your efforts.

The digital fingerprint does not work and once I use my password, it still doesn’t let me in. I have to go through their website instead. Don’t download, never works anyway.