Rako

My app stopped working a few weeks ago. Just keeps saying searching for systems over and over

Not sure if it’s Rako itself or the app but we’ve spent thousands on this system and it would have been cheaper and more user friendly to just stick with hive bulbs. Since yesterday my hub won’t connect with Alexa and that’s the only way we can get our heads around the ridiculous set up. Not impressed

App now doesn’t work on iPhone or iPad. What is the point of installing a “smart” lighting system if the associated app doesn’t work. I’d steer clear of their systems until they get the app sorted or you’ll just be wasting your money.

This app is terrible. Constantly disconnects and is incredibly unreliable.

I had a power cut hours ago and can’t get my lounge lights on. I had the same yesterday. Terrible stability on the product.

Hello Loss of functionality since the last update. Sliders controlling more than one element when switching on and off. Difficult to switch off from the app. Thanks

Rako removed the opportunity to add photos to the app meaning if you didn’t name everything perfectly (something the user can’t change) then it’s a nightmare searching. What was wrong with the previous version?

Came home from holiday to find new app 4.0.1 which looks clumsy on an iPhone, custom photo icons disappeared, buttons too big and now need to scroll. This version isn’t progress.

Did someone let their six year old loose on the app? What used to be a clear, well laid out interface is now a complete mess. I have also lost all of my photos attached to the rooms. On my iPad mini the channel interface, in particular, is terrible. Almost overlapping. How did this get through testing?

I’ve been using the Rako app for years now, and loved it. It was always lighting quick and simple to use, with a familiar look due to the custom images for each room icon. To my dismay, I opened the app just now to use it and find that the style of the app has completely changed and looks terrible now by comparison. The app feels cheap and nasty to navigate and tomorrow I’m calling my Control4 dealer to get a quote on replacing the lot. I was already speaking to them about renewing the Rako keypads for newer versions, but after this I want it all gone. Rako have had the last of my money, and it’s a shame because their products have never let me down and I’ve recommended them to many.