Razor Micromobility

This is the worst app, very confusing. When I used the group ride feature, it wouldn’t show at the end of my ride all the bikes I rented so I wasn’t sure if I ended them or not. Do better

if i could give it 0 stars i would. 10$ for 10 mins on a slow terrible scooter my lawn mower goes faster and a toddler with no training wheels is more stable and less wobble😭😭 take this app away smh

I did a ride share with the app and my friends scooter stopped working but when I tried to resume it on the app it says there’s an error and won’t pull up her ride. So now I cannot cancel the ride because I have to cancel hers first but hers won’t shop up in the app. What a joke. It’s Sunday so I will be calling my bank asap tomorrow and disputing the whole charge. God only knows how long I will be charged because I cannot cancel it.

I tried to use the group ride. It allowed me to log one scooter but when I tried activating the second, it turned off both scooters but continued to run the time up. I’m currently sitting at 1 hour and 13 mins but haven’t rode the scooter at all. I tried deleting the app and starting over but the time continued to run. It won’t allow me to end the ride at all. DO NOT USE!!

Always offline or dead and can NEVER find a usable one even though theres a lot!

I was on a trip, saw these laying around and decided to try these out instead of having to walk 7 minutes. Installed the app everything was fine until I tried doing a group ride. My scooter did not work at all but the second scooter I added did, I tried scanning. My scooter again but it said it was already being used however it did not work at all. I tried contacting customer support through the app which was no help at all and it would not let ‘em end my ride. I wasted 13 minutes in a dark alley way trying to figure this out and end it so my minutes wouldn’t run up and I get charged more. If you are thinking hey this might be a cool fun thing to do, don’t do it trust me and the hundreds of negative reviews on here which I wish I would’ve read.

I was using the scooters with my friends and it was going great until my scooter died at 20% and I had to walk all the way back. It wouldn’t let me get a new scooter but charged me three times even though I didn’t use the other two cause it wouldn’t connect. Worst app ever DO NOT USE THIS APP IT WILL TAKE YOUR MONEY!!! AND IT TRIED TO CHARGE MY FRIEND $77 TOTAL RIP OFF AND A SCAM!!!!

Can’t park it anywhere you want to go. Support doesn’t help. Don’t even bother with this app.

The battery dies so fast, the scooter will stop randomly if you’ve “gone too far” into a no-scooter zone as determined by Razor, and it only allows you to park it in the designated parking places. Also, the app doesn’t tell you where the parking places are. You just have to figure it out yourself.

Trash, can’t use it.