Reach24x7

Not the easiest to figure out what location services are being requested when we run multiple locations. Wish you could see all services requested without putting in your current location.

This newest version is terrible! Reach has always been glitchy, however this latest update almost defeats the purpose of having this app for technician. When opening the app it goes directly to events from 2 years ago. Also when looking at submitted,in process no numbers are shown so you have to count them manually, that’s if they load properly. This newest update has made working from this app incredibly hard, I’ve sent emails requesting help with no responses for days now!

This App needs serious work. It is not easy nor user friendly. It doesn’t tell how many characters is enough before you submit. You cannot create an event without hitting an unnecessary obstacle that will keep sending you back to fill in * fields. It wastes drivers valuable time.

Whenever an update is pushed out, there are always several issues. Overall good product but too many “bugs” that are not tested

Easy to navigate. Saves time for both Driver and Technician.