ReconPro

I can’t even get the login screen to load.

I’ve been using recon pro for 2 years now and I feel like it just keeps getting worse and worse. Vin scanner is a joke. Sometimes I can’t log in. Sometimes, like right now, I can’t update that app like it told me to when I went to login only to see in the App Store there is no update. Then I tried to login since there was no update and the screen is just white. Invoices not being sent over after I send them which puts a delay on getting paid. This has happened so many times, it’s ridiculous. Absolutely horrible.

Don’t like it. I prefer the older version

This program is a complete nightmare. Bugs everywhere. Don’t waste your money.

The app has had large improvements in recent weeks and I love using it. It makes my day so much easier!

Excellent customer service. Saves a huge amount of time compared to other processes I’ve used. And the reporting and flexibility is second to none.

It is not user friendly compared to other estimating apps. It often glitches and kicks me out. I was told this was likely due to my iPhone so I got the google pixel 6 pro. It’s far worse on android so I then got a new iPad Pro. Same issues. It was suggested that I get the apple pen to make it easier but I can’t use the pen because the app kicks me out every time I touch it with said pen. If another tech has written an estimate I often can’t see their matrix and have to start from scratch. Many parts are missing on the parts list and it’s the same on the R&I page. I originally used this app in 2013 and discontinued for these same reasons. I wouldn’t currently use this app unless if it wasn’t required by the company I am servicing.

If single is poor, it locks up the app. Vin scanner is horrible. Invoice view on phone is great with a magnifying glass. Answers for problems takes an act of god. Reset app on a weekly basis to keep it working. Layout on the app is decent but not very efficient. Vin entry does not allow to correct one.

When I try to update it freezes and then I have to delete the app and re-download it. Of course it always freezes at the end of creating the invoice

Great and easy to use. Scanner works perfect and fast. Thanks for updating it