Reptile Buddy

everything was great for the first few months using this app. however i opened the app to add to my leo’s log and everything was gone. both my animal’s log and everything put into it (ex. weights, feedings, water changes, etc). i contacted support with no response. really unfortunate because this app was great before.

But it’s been telling me that a update is available for a year now but I can never update because it shows it’s up to date?

The tracking features are all there, but man is this app buggy. Setting a date for any activity is a chore - the wheel selector for the date is atrocious. Just use the built in iOS design so that it’s less funky. Adding a new food type should be handled in the “Food supply” menu, but no. You have to go into an animal, select to feed the animal, and then modify all of your food types there. It’s so out of the way that it makes no sense. When you edit a foot item (say I chose the wrong food item and saved the feeding) it doesn’t show the remaining quantity of food items correctly. It still has -1 for the wrongly chosen item, and doesn’t show anything in the newly created food type, thus making food inventory tracking useless. No matter what you choose for your date format, the web app and the iOS app will not talk to each other. I’m still getting dd-mm-yyyy format in the web vs. choosing mm-dd-yyyy in the app. This app is all over the place. It has the potential to be great, but the bugs and various quirks and the after thought on design and placement options makes this an app that’s more frustrating to use than it is helpful. I would never pay for a subscription for this app at this rate.

Great app and I do love it I have 4 ball pythons And helps me keep up with feeding schedules And food on hand but it will not let me update Even when it’s tiling me to do so

I’ve been using this app for going on 5 yrs. It was great initially. It kept track of everything and my feeding schedules were trustworthy. Now my feeding schedules don’t work correctly. If the schedule shows I need to feed on a certain day and I end up feeding a day or 2 earlier the schedule will show that I didn’t feed at all. The time stamps are off as well. I have until 6pm every day to log that the animals have been fed. Any time after 6:01pm shows that you missed the feeding all together. I’ve contacted the developers repeatedly without any solution. When I first downloaded the app, feedback was answered in a timely manner. Now the earliest I’ve heard back regarding my feedback has been at least 6+ months out. It’s just a shame that a great app has degraded so much.

I’ve been using this app for years and I love it. Recently it logged me out and I couldn’t remember my password but when I went to reset it it never sent me the email to do so and still won’t. I’ve used the same email my whole life and know it’s the one I used for the account. Sad to lose all my records this way😞

I haven’t even had the app for 30 minutes and just looking through it, it’s absolutely amazing. I used to write down my feedings/shed for my 5 lizards, but now I can simply track everything on here. It even has a scheduler which is so handy!!

Constantly getting logged out and then won’t recognize password. It’s a whole mess to get back into your account and I don’t know why it has to be so complicated? What info are people going to hack and steal? My snakes’ names? What size mouse they last ate? Like seriously chill the heck out and just let this app be simple.

I no longer can log again and when I try to have a password reset sent to me it never shows!

How am I supposed to update an animal as far as feeding, shed, and weight changes go when I can only see 3 of my four current snakes????? Only reason I haven’t left yet is I can’t find an app to help me keep track of what I need that isn’t worse than this