Resgrid Responder

There seems to be an issue with the app - when you try to type a message, the keyboard will pop up to the top of the screen and you can see what you are typing! Very frustrating, and can’t seem to get a reply from the creator.

This is a great concept, very useful when it works. But it is a weak expression of a good idea, with a jumbled interface and flawed visual expression. On top of that, it is a “weedy garden”, badly in need of attention to fix persistent and annoying bugs that block execution. Give it a pass until the developers pay it some attention.

There seems to be a bug in the settings that won't allow me to receive notifications. I keep turning the notifications on and then push save, but the app keeps turning the notifications off. Would be nice if I could set a schedule for my availability as well. If these two issues were fixed it would be a great App!

SAR team I volunteer with is testing response apps. ResGrid was highly recommended to me a few years ago by another team, so I suggested we give it a test. First of all, very strange there is only one (5 star) review from six years ago. And it has no text, just a rating. [Go figure, all of a sudden several other reviews from several years ago show up] Anyway as far as the app goes, we are completely unable to even get up and running with the app due to login issues. There seems to be absolutely NO customer support whatsoever. Despite various contact methods offered, you are unable to reach a human and VM's are not responded to nor are e- mails. We have tried repeatedly. If you are looking here, I suggest you move on. Either they're out of business, or want to be.

Great app and system for connecting personnel and departments. One of a kind.

Works great!

Could be a good app, it crashes when you check statuses, needs more work

Will be a great idea when it's up and running OK. Slow to update status. Seems a little buggy, still in beta. Looking forward to next update.

Worst. App. Ever. Doesn't update status. The new release works worse than the previous release. Great concept if it worked.

Still in trial phase of app but is excellent idea and should work great for our needs once everyone is operational. App Support is GREAT. They respond quickly and resolve tech issues quickly. Great service for a free app. I highly recommend it.