Ritual - Order Local Takeout

I had to go through 5 or 6 test identifying an object. They also could have just text me the code instead of emailing me which is a hassle.

Garbage app. To sign in, it asked for my phone number. I entered my phone number and it had my email associated with it. So far so good. It said it would email me a code, but it never emailed a code. Fail! 👎 When trying to detect my location, it said I was in a different hemisphere in the middle of the ocean. I'm on dry land. Garbage app. I see why I uninstalled it months ago. Ridiculously, I thought were they would’ve fixed it by now. Avoid.

Even though it says free. When you place the order it adds $3. Even the restaurant wasn’t aware of this app or that they were adding fees. One of the most established restaurants in town.

This app has no value, and it’s an unethical use of technology. It’s an AI middleman that takes your order and then adds a “service fee” which they hide with the sales tax. They then use an AI bot to place the order on the restaurant’s own website, which don’t have the fee. You lose, sucker! They don’t even have the permission of most of the restaurants to do this, its just a scam.

The Lentil soup is a must have! The Lemon Oregano chicken is bussin😋

This crazy. I place an order on this app while I was passing by McAlester OK, I went to the store for pick up and they told me they never received the order. I order for almost $50. I never received any refund , they also don’t have any phone number to contact them. DO MOT USE THEM .

This app is not designed to be user friendly or helpful or resourceful. And there are no numbers to get in touch with them about technical issues. I just need a receipt for my order! It shouldn’t be this difficult!!!

I tried to open the app and it is stuck on login page. Is this service app shutting down? I read through reviews and seems like this app will not survive. What is going on?

I used to LOVE using Ritual before the pandemic. It saved you time and the prices were the same as in store. Everything changed since then. It was only yesterday that I noticed they charge a $0.99 service fee in the orders and the prices on ritual is more than the in store prices. The only reason I noticed the service fee was my order didn’t show up at the restaurant despite the app telling me the transaction was completed and I could pick up. I had to pull up the receipt to show the cashier and that was how I noticed the 0.99 service charge. I also had to show them the bank confirmation that they charged my card. After back and forth like 8 minutes, they put in the order for me “free of charge”. I told them I can call ritual but then the lady said this happened before and they were able to see the transaction in the “back end”. I then reviewed all my receipts and noticed the $0.99 fee they charged since the pandemic. I think they are being sneaky. When you order, you see the price but when you check out to pay, you don’t see an itemize list show the charges. It shows one final charge (I always thought the final charge was the food plus taxes). You have to pull up the receipt in order to see the service fee. I’m not using them anymore. Before I delete the app, want to warn others. You can still order from seamless.

when i open the app it gets stuck on the initial loading screen. absolutely unusable, which us a shame because i used to like using it but i literally can’t!