Rivers Fitness

I had a heart attack and I had to change my way so joined and swim 5 days a week and loving it so thank you I have lots 2 and half stone

The app was working brilliantly, but everyone had to update passwords today and it is now impossible to log on and use the app. Very poor.

Each time I book the lido I find it incredibly difficult. This time using the app I thought it would be simple. I’ve had to pay £25 membership to get through to book payment for the lido and couldn’t see a way around it. I’m hoping customer service will resolve this because I do not want to be a member and just use the lido for one occasion, I do not live in Droitwich.

App is terrible took me a dozen times to try to sign up. It’s difficult to add any information as the drop down boxes don’t work properly Really impossible to book anything I give up

Tho old booking system worked. This does not. Also there is no information about 2023 summer opening

Unbelievably bad really needs a lot of work

This is an awful booking system and is virtually impossible to book a session Useless

Terrible app. I couldn’t pay the correct amount for the number of people. We are three people and I ended up paying for 4 people because you can’t get the option of correcting the number of people, you can’t cancel and you can’t start a new booking. Very stupid app.

This is without doubt the worst app I have ever used. I’ve been using the internet for a while and I would say you lose lots of business due to this. Really really poor. This is no exaggeration.

Very hard to get anywhere, drop down options disappear before you can select you preference. Creating an account postcode search wouldn’t find address, tried to book a swim said option is restricted to call centre but then no phone answers phones. Deleted app started again and now half the swim options have gone in a matter of 3 minutes, waste of time and let’s face it revenue for you