Rixos Hotels

If you try to use any of the services on this app, say, request cleaning or room service or lodge a complaint, nothing actually happens. No one actually looks at it. It’s completely pointless But this is typical of the service we’ve received at Rixos. Shoddy and atrocious. I cannot understand how this hotel has a 5* rating. It is a mystery. Don’t waste your time with this app and don’t stay at Rixos. The phones won’t work, house keeping will show up sporadically when they feel like it, any requests you make will be ignored, the facilities are creaking and often just broken, it’s just crap.

This hotel complex is nothing but spectacular, the rooms are beautifully comfortable, food is outstanding, entertainment out of this world and staff so helpful go out of there way to make the Rixos experience the best possible. Will recommend to families and friends. Suitable for all ages.

It is inescapable- loud beat music all day round the pool. There are clients who prefer peace and quiet sometimes.

My wife and I cannot fault this amazing Hotel, it never fails to please and surprise, with its quirky architectural and furnishing surprises. Pleaseing and satisfying to the senses. The far end of the beach, is both sandy and quite, the Mediterranean warm and inviting. The food range and quality is incredible, I have found the staff very obliging and eager to supply me with necessary gluten free food We hope to return in May, when the mountain rivers and falls will be flowing freely, enhancing even more, the amazing mountains and valleys near the Hotel

So much has been great, the service in mornings, afternoon and evening in particular Mehmet who is always so helpful. Simmi in the Sports Bar, whose super friendly. Deniz and Anna on the WhatsApp chat always on hand to answer any questions. Special thanks to Derya for helping with our room when we were having trouble with the noise, couldn’t ask for more from any of them. We’ve been to another five star hotel in Belek and the food was not even in the same class as this Hotel. So spoiled for choice and thoroughly Enjoyed Aksam restaurant. Great ambiance and fantastic food. Only gripe is with the Rixy kids club. My daughter was looking forward to going so we took her along but an hour later she wanted picking up. When we picked her up she was visibly upset and when we asked her what was wrong she told us that the staff didn’t make her feel welcome, laughed at her name and didn’t want anything to do with her as she couldn’t speak any other language now. She doesn’t want to go back which is a shame as she was really looking forward to spending time in the kids club with all the activities. She is a super sociable child so to see her confidence knocked was upsetting.

Excellent hotel with so much to do👌

Mükemmel ve ortam ve hizmet. Havuzbaşında gözlük silme hizmeti olur mu? diye sorarsanız! Evet var. Tüm mekanlarda çalışanların ilgisi, hizmeti takdir edilecek seviyede. Yiyeceklerin kalitesi çok iyi. Bütün hizmetlerin en iyi kalitede yerine getirilmesi çok zor ve zahmetli bir iş. Ama bunu Rixos premium yapıyor. Tebrik ederim.

Muhteşem bir ortam her şeyi ile mükemmel iyi geldik teşekkürler Rixos ve ekibi

Bir sürü otelde konakladım ancak rixos sungate harika bir otel. Aileler için çok güzel nir otel. Personel çok güleryüzlü ve ilgili. Yemeklerde çok güzel.Denizi ve havuzlarıda çok güzel.

Ana restoran, Mykorini team ve Yeşim harika hizmet veriyorlar. Yemekler, hizmet ve ambians çok güzel.