RockShox TrailHead

This app has potential to be good. Being able to create a profile and save your shock and fork is at least a starting point. Every time you get on the app you have to type in your serial number to pull up your product which gets old after a while. On top of that, the app doesn’t work at the moment which is annoying.

There is zero tuning info for the new vivid. I select the shock and can’t enter travel. Quick delete of this app, sorry but it’s pointless

Pretty much like everyone else says it’s pointless!! I wanted more detailed base setup for my shock to get a base for LSC HSC And all it does is give you rebound and air.

I would expect one of leading companies in the MTB industry to have a reliable and functional app for their products. The Trailhead app crashes frequently and doesn’t store any data about the user’s forks or shocks. Every time you use you have to start from scratch again. Big disappointment.

This could be so much more. No different than going to the website. Doesn’t even save the fork or shock model so you can come back without looking it up again. Should also include what changes you could make based on what you are feeling.

Can enter serials, receive product info, setup recommendations that are more specific than the sticker on the fork including rebound suggestions, which the sticker doesn’t offer. Also offers service kits and upgrade parts. Best part is it now offers starting suggestions for rear shocks. There is also a link to an entire tuning guide that walks a user through the many possible adjustments and what they can do for their ride. Trailhead does the job.

As others have stated, it’s pointless. You enter the serial number plus rider weight and it gives the pressure that’s already printed on the shock. It makes no mention of balancing the (+) & (-) air chambers or setting sag. It does give a starting point for rebound, but no info about high or low compression. I deleted the app and downloaded the suspension instructions from the website. The downloaded instructions provide the info you’d expect…balancing air pressure, setting sag, etc.

Downloaded the app to lookup my fork specs via serial number. Allows me to enter the serial number but the “ENTER” button does not respond. The website also is down saying “too many redirects”. I guess the web designers went home for the holidays after doing a poor upgrade.

It gave an initial setting recommendation for the fork, and it did need some adjustments after but it was a good starting point. It would be nice to have a few other features.

I don’t get the point of this app. So there is no tuning instructions for my air fork with low speed compression and rebound adjustments? Nothing for shock pressure? I mean come on, at least link to the generic tuning PDF on your website! There is also no “upgrade kits” yet a selectable option displayed for it. The “service kit” option literally gives you part numbers an no links to dealers or even a google search. Did anyone think to QA this app or did they have their high-schooler develop this in an afternoon? Sorry, this gets a big F…