Rogers Smart Home Monitoring

Can’t even login the button is non responsive. Please update so that can be fixed and allow me to use my app to monitor my alarm

It’s a total waste of money plus no service. Totally dissatisfied and the worst part is it’s a 2 year contract. It’s about people’s safety and well being stop scamming hard earned money out of people.

This app works well except for the sign on. It only lets me sign in half of the time, whether I’m using a password, pin or fingerprint. This needs to be fixed!!!! I end up with a frozen sign on page and multiple times I’ve had to delete the app and reinstall it for it to allow me to sign in.

Cannot login on our new iPhones 11 Pro (iOS 13.3). Frozen log in page. My old iPhone 7 Plus ( iOS 13.2.3) can log in with no problems.

How hard is it to let this app rotate? These screens are dead boring and hardly have any information on them. I have iPads all over the house in landscape mode and this is the only smart home app that only works in one orientation.

This app is useless, even more so after ROGERS changed the user interface. What complete garbage and a waste of money! The app takes forever to load, randomly kicks you out, and doesn’t work at all at times. I rather have the old layout of the app than the new version. It is a nightmare! How am I suppose to check if someone is breaking into my house if the app keeps saying loading... and never loads!

This app is ridiculous. It’s slow to respond, locks up and causes long wait times standing outside our house waiting for the system to disarm. This app is so awful, I recommend getting an entirely different system!

We have a Rogers Home Monitoring System, and the app is TERRIBLE! It took 5separate visits to install the system because they couldn’t seem to get it right. Sluggish, poorly responsive and it signs itself out spontaneously and won't sign back in. Often, we have to deactivate the system BEFORE leaving work; otherwise, we have to stand outside waiting for the system to sign in—which can take 5 min or longer IF AT ALL. It alone is a good reason to seriously consider another system. WE have complained numerous times but the central customer service is exactly like the app—Sluggish, poorly responsive...

I have had no problems. Looks good too.

This app provides great flexibility to accentuate the home automation and security features of your Rogers solution, allowing you to remotely arm/disarm your system, view cameras, and turn lights on or off.