Rointe Connect

This app is certainly not perfect but upon reading the reviews I was expecting a real struggle to get the radiator connected. This proved not to be the case. Not simple but not impossible either. Took about 10 mins and mostly because I had put my wifi password in wrong in the first try.

I’ve 5 heaters in a rented house. Each heater can only be programmed with two temperatures Eco or comfort during the day or three if you count ‘off’ as one. The app doesn’t allow for anything else. Unbelievable in this day and age that such an expensive brand can think it’s ok to have such useless functionality. Would actively discourage buying Rointe for rental properties.

The app really does let down these great radiators hugely. The lack of a boost feature means it’s too easy to switch to manual and then forget to turn back to auto - such a basic function as Hive etc have. Timing slots of 1 hour rather than specific timing another demerit. No holiday mode to switch on when away. And trying to use a manual controller(for those without a smart phone or the app) with the tiny radiator screen is well nigh impossible. Surely a update to address these fundamental capabilities is required, or is that somehow impossible with the inbuilt software - a worrying thought?

App is awful. Decided when it wants to work and when. Tells me my password isn’t correct when it is. When it does work, will only work in WiFi then throws the whole thing out and I’ve to reconfigure all the heaters again!!! Soooo frustrating

I left a 1 star review for this app, but I’ve now found workarounds for most of the bugs and updated to a 3 star review. The most important thing to note is that when you have completed the set up of your radiator it says “wait at least 30 seconds before pressing the button”. DO NOT PRESS THE BUTTON until you’ve waited at least 3 minutes. This is so annoying because if you press before 3 minutes the app gets stuck and you have to start all over again. Also if you choose a password with special characters it will tell you that your password is incorrect when you try and log in again. Just use a simple password. This applies to your WiFi network password, it will omit any special characters if you choose to save the password to add multiple radiators, which is a pain. Setting up the heating programme is clunky but you get used to it. It’s annoying that if you switch to manual it never switches back to auto again. With a bit of work this app could be very good.

Does not allow you to enter home address which is a required field to actually set the damn thing up - therefore as much use as a chocolate teapot.

As the title suggests, all I need it to do is turn the heaters on and off with my phone, and it does that, but what I’d really like to do is do that with Siri, NOT Google or Alexa. Just add Matter support, then I can create my automations in  Home and life will be simple once more…….

The app reminds me of iPhone apps from 16 year ago. It’s dated, lacks useful features and needs a serious overhaul. Maybe look a the Nest App as a starting guide. Add a boost function so you can easily set the heater to come on for few hours then switch off. If I knew how poor the app was I wouldn’t have bought my two heaters. It’s that bad.

Possible the worst app ever. Designed by geeks for geeks. I just want to remotely turn my heating up and down. I don’t care about tariffs or room sizes. It’s still going to cost too much.

As an electrician who has installed probably 100’s of Rointe heaters, after actually install g them in my own property I can’t believe how awful the wi-fi app and functionality is! No boost function, only hour intervals for programming, no auto set-back at next timed zone. Honestly a never ending list of complaints at how poor this app is. No real change in 4 years and from now on unfortunately I will be installing and recommending customers use alternative brands.