ROLA - Smart Robot

The video that sold me to click the link is nothing like what I received. It doesn’t always flip itself over either. It does move surprisingly well over carpet but it’s so boring. I thought it was broken because there’s no laser or auto follow or whatever like in the video. I did some research and realized that I was duped. They want you to pay $200 for the same one with more features. I say rip off. The video was completely different leading buyers to believe that they were receiving the same item in the video. We need to find someone to make this in the USA for under $200 with all the features and upgrades. Maybe a subscription plan to get more features. Now I know why it was on sale with no returns. What a joke. Very disappointing…

Up until about a week of writing this, the robot streamed fine. Now it’s slow and doesn’t even work like it used to.

How does one login to the app anymore? Only errors occur when trying to retrieve credentials.

Tracker➡️ This app is full of bugs with the tracker. Not really ready for launch. I don’t even have the time to detail everything but basically it is very confusing and glitchy and delayed. Took hours of repeatedly entering my WiFi until finally connected. Took a while of retries before sim was bound into system. Another example: Unable to complete the “about pet” section, it will not let me save the form because there’s a bug not recognizing the “weight” tab ALREADY filled, and is only in metric system. Ebo➡️ is FINALLY WORKING after a good 2 years of collecting dust and repeatedly telling the customer that it’s their fault, their router, their modem, their Wi-Fi. All of a sudden, numerous customers are saying that they’re Ebos are working great with their same Wi-Fi system.

I've no issues with the app or the device. I've shared access with my famil: one family member who lives in Japan and another on the US coast opposite to where I live. Both can connect, play with our cats and talk to us anytime they like.

Probably due to their new devices (pet collar tracker, pet play mate, etc) they are slowly improving the app. Obviously starting with the new name and design. I can immediately tell it was on THEIR END all along that I could never get stable video streaming, etc. .... because I can all of a sudden with the new app get greatly improved connectivity. These past 3 years was NEVER due to my wifi. Have brand new modem, routers, and high speed, all up to date. I had given up checking the app/Ebo because it was so upsetting how such an expensive robot was useless. But now it looks like they're back on board on the right track. PLEASE CONTINUE IMPROVING.

I try to signed up as US user, but it will fail again and again show connection error. I am pretty sure my phone has internet. After I changed my location to China and use email it finally works. The robot connection with app is super unstable, you need to guess where the robot is heading.

If I could give it zero stars I would. This thing literally logs me out every few weeks. So I’m on a trip and cannot access my video for my pets. So it’s just a useless electric sucker.

It keeps randomly deleting your accounts and kicking you out!!! I’m traveling and can’t see my pets because it says I don’t have account. Wth?!! What’s wrong with you! Almost $100 for this junk!

Why is pictures and videos pink aweful