Roots Handmade Pizza

I downloaded this app because I received a mailer from Roots with coupons—despite saying they were eligible for pickup and delivery, the coupon codes didn’t work on the Roots website, so I figured it was a scam to get you to download their app. Lo and behold, there isn’t even a field to enter a coupon code in the app. I’ve never been to this restaurant despite living a block away because it seems like a tourist trap. Knowing they send out fake coupons makes me even less interested!

This app is pretty horrible. It won’t let me do the one thing it is supposed to do, order pizza. Not to mention saving a favorite from a previous order cannot be recalled for a new one. What’s the point? I’ve had nothing but issues with this app. Great pizza though, unfortunately this app needs more time in the oven! Zing!

Is it so much to ask to want to order a pizza without needing to have my whole order deleted after my “session times out” over and over and over again? I shouldn’t have to do tech support parkour to order a single pizza.

Roots is a fun and exciting place to dine. Very casual, good food , excellent service and great atmosphere.

They just gave my son some pizza dough, awesome touch guys. Love being here with family

App is horrible, doesn’t open to menu, waste of time! Would give 0 stars if it would let me.

Love it all

Don’t use this app, it will charge your card to add funds to your account and then Roots will charge your credit card anyway for each order. Pointless app, now I have to invest time to dispute my credit card charge. If you want to order Roots, best to use Grubhub vs this app.

When you take the first bite you taste the freshness! Love it!

Great for ordering.