Round1 Entertainment

a minute after i finished the photo booth it said the we code had expired

Don’t waste your time, because the app doesn’t let you do anything other than showing you some error messages

App is trash wouldn’t download

Your best chance is to reload in person, due to the app charging and not reflecting the credits on your card

The app will do the minimum it says it will. It’s great if your a club member to get coupons. (Though the staff often struggle to redeem the coupons because of lack of training). It does a good job of keeping track of your membership level. But again they could add more features. The locations that you can reload at are limited. I have my card linked to the app but my location isn’t available as a primary one. Other than that it does what it says it will. Would love to see more benefits for club members!

I downloaded this app to help plan a party, and all it does is open chrome on my phone and close itself… I could’ve just googled that, what is the function of this app as it keeps crashing or causing an error anyways I’m a computer science student, and I’ve seen class projects more functional and stable than this, whoever made this should be ashamed

If I were an app developer and sought out to make the worst app ever, this would be it. If that was the goal, congrats! If not, then there is a lot of work to do. Example, there apparently is no functionality to manage your family members; aka kids. So, I bought club members and nope, no way to add them. I spent 15 minutes with the desk staff at the Atlanta location and they couldn’t figure it out either.

The app will not let me put in my actual birthdate

Do not purchased your game card on the apps . YOU WOULD NOT HAVE THE ACTUAL CARD TO PLAYING OR USING ON THE ACTU GAME CENTER LOCATION IF YOU SHOWING YOUR APPS AT THE COUNTER THEY WONT TRANSFER YOUR ONLINE APPS CARD IF YOU UPDATE YOUR APPS YOUR MONEY WHICH I HAS $200 ITS ALL GONE AND THE NEW APPS SAID IF YOU TRANSFER DEVICE OR UPDATE YOUR CREDIT ON YOUR CARD WILL BE GONE

This app is slow, clunky, outdated, insecure (8 characters max for passwords), and inaccurate when it comes to managing your membership. I renewed my club card in-store but my app shows it's expired, even though my card was already linked. The QR code scans are hit-or-miss. Multiple times I have had scans not register when my phone has a solid LTE or Wi-Fi connection. Round 1 clearly has no plan or budget for app maintenance yet they are happy to pad their float by selling credits only in whole numbers with most games requiring fractional redemptions. This makes a complex math exercise out of spending a game card to zero. They need to ditch the app & swipe cards altogether, replacing their kiosks with bill changers and quarters.