Routely V1

If you have a faulty collecting app like this, you will have faulty data. Insurance companies have been duped, or they want flawed data for excuses to raise rates. Within 2 weeks of my trying, flaws in app already appearing. Though my trips clearly say I drive in the daytime, between 8a and 6p, without exception, it has 80% of those same trips labeled as “late night” time of day category. As a former IT admin, I know of NO app that needs to be Always On, if coded correctly. A better approach is to let a user simply signify when they are taking a trip, like we do when we exercise…OR, to tie use to a vehicle - Not a phone. Always On begs data inaccuracy. So there is something else they are gleaning, though they say they aren’t. I find it interesting the app is supposed to be about better driving, but it doesn’t really tell you PRECISELY what those are? Define “late night” and Time of Day? You won’t find it stated anywhere. Define what discount percentages are given at what point, time or trips? Is Time of Day a factor? You won’t find that either. The paltry 5% savings isn’t worth my handing over my data, which my 45 year perfect driving record should be plenty, to substantiate. That’s how they used to determine things.

I have this app for an insurance discount. They need to remove “time of day” as a factor in your score. I can never get my score where I want it to be because I have to drive at certain times of the day. News flash, people work and have to drive at inconvenient times. It’s so frustrating that my score is down so low because of the time of day I NEED to be driving.

So tired of having to go in and say I am a passenger and not a driver!! Im sorry but after so long if you see I never touch my phone when I am driving then you should know that on the times my phone is touched then I am a passenger. Especially when I am on a long road trip and you give me 73 events!! I give up…give me a bad score. I will gladly lose my discount to never have to open your app again!!

First use I pulled over into a parking lot and stopped completely in a parking spot to pull up a drive-thru code, it took me five seconds while stopped in a parking lot to do this. After retrieving the code I sat and waited in a drive-thru line. It is encouraged to pull over if you need to use a phone. I completely sat in a drug-thru and it dinged me for an event for looking at a code while stopped in a parking spot and even continued that trip while I sat in the drive-thru. There is a second trip I was actually not driving during that I used to test this app. I never used my phone as a passenger, never logged in to the phone, as a passenger, nothing at all but it dings me for an event using the phone. Today I sat in the right lane and I check my speed frequently and I never once sped. I was passed by 90% of drivers as I went 5 miles under the speed limit but it said I was speeding. I’m sure the drivers around me would be more frustrated if I went more than 5 under. Please fix the inaccuracies in this app! Thank you! Added note: my charging ports are loose on my phone and in the stereo I plug my phone in. So when I hit a bump and the charging cord comes loose and the stereo says reading it acts like I’m using the phone. The phone is not even being touched and the Lock Screen just flashes on but never even gets swiped up. It acts like you use the phone even in the passenger seat just over the charger reconnecting over an Ohio pothole. I guess not only inaccurate but a plug to force you to upgrade your phone. This app is grading driving it should be able to tell that you’re not actively touching your phone and decipher bumps etc.

This app has been crashing for months now. I’m not sure what the issue could be.

Had the app for one day and recorded a trip where I wasn’t driving and reduced my score for being on my phone

I signed up for this app through Farm Bureau to save a measly 5%. The “events” that it penalizes me with is driving in rush hour and at night. Are you kidding me? It suggests that I drive during the day and not during peak hours. I’m sure that’s great for reverse vampires, but I drive a lot at night and during the rush. Hello? I have a job. Then it penalizes me for being a distracted driver. Yeah, I use apps. I listen to music, podcasts and YouTube all of the time. That’s my right. And I’m not going to set something BEFORE I leave and let it roll. If I stop for coffee at a drive-thru , I’m going to switch to something (new video or song). I don’t “watch” anything while driving. My phone uses apps in the background. Heard of Life365? Yeah, it penalizes you if you have that running. Siri? Other A.I. apps? Phone calls? Yep, it penalizes you for everything. Look here, Routely. My phone doesn’t magically turn into a rock when I’m in my car. It RUNS. I function as an adult with my phone. And it runs better without your battery-draining, hot garbage app. Your maps, routes, and speedzone tracking are way off and are outdated. I’ve braked hard and it doesn’t show up in the events. To summarize, this app fails on about every front. The interface is SO 2008 and isn’t intuitive at all. It relies on features that are obscure and confusing. And it doesn’t provide enough detail to actual help and educate drivers. I’m bringing this up at the next Farm Bureau meeting that I’m attending and my review there will be just as harsh. As for consumers, don’t bother with this app. It’s a complete and utter waste of time.

Waiting to see if the discount is worth the headache with this one. It’s a bit inaccurate and really drains your phone battery. This app is in the top three of my heaviest usage apps.

The app is pretty good i guess. I like that it lets you place if you are a passenger or a driver for something. My only problem is that it ruined my perfect driving streak because it said i was driving 10 mph above the limit but the app recorded the limit as 40 mph when i was actually on the highway and the speed limit is 60 mph. So i wasnt actually driving over the speed limit and theres no way to report their error. But again, it ruined my perfect little streak ☹️

One of the main problems I have with this app is the fact that it tracks your mileage, even if you are the passenger in someone else’s car. If you set it to passenger it won’t affect your score if you’re on your phone or the person driving is speeding at all, but it’s still gathering info to track how many miles you’ve supposedly driven by the end of the year. Why isn’t there a device that goes in your car like the drive safe program so that it follows YOUR vehicle and not someone else’s? I got this app because it came with cheaper insurance company option but I don’t know that it’s even saving me money. It also does not have accurate speed limits so it says you’re speeding even if you aren’t. Super annoying