Russound

Extremely frustrating non-transparent application. Would not recommend, I would never purchase another Russound system.

Previous versions have been terrible at connecting. You’d open the app and it would search and search and say it was connecting, most of the time finally connecting, but sometimes crapping out. I’ve had this version for one day and it seems to be much quicker so I am hopeful. Will increase my star rating if it works out.

The old app worked great for several years (ever since I purchased the system in 2017). Since the switch to the new app, I am lucky if I can get the system to play at all. If I do get it to play, it’s only because I set aside 30 minutes to mess with the app/system. Unfortunately, this will prob cost me a few grand because I feel like the only fix is a new system…Not a fan

Purchased two amps that started smoking within several months , Russound is not compensating for the installation of the new units, super dismissive and didn’t even apologize for hazardous units they gave us, even now that they are forced to recall them now for same issues with other users!!!

It has been years - please create a great app - would rate zero stars

The old app was buggy enough, but at least it would work. New app recognizing system in my network but then spins and does not load or start just spins and gives same message please fix your app

Better than last version, but I despise the volume slider, with any lag it’s impossible to get the right volume, please modify , + and - would be better

…which isn’t very often. Constantly searches for rooms, finds them, loses them, searches again. If room is finally found loses streaming service-then begins to search for rooms again. Makes me completely regret my home audio system. What junk the server/app is

What’s missing is the ability to control volume from the controls on the IPhone. This would get it to 5 stars.

New app sits and spins constantly. System still works but the app is inaccessible.