SAA Voyager

Worst app I’ve ever used. Totally useless, cannot redeem miles, cannot book flights.

First time reviewing an app To the developer: Please use the OS keyboard! I cannot paste text into any of the text fields I cannot enter the date in the “claim miles” section. It allows me to pick a date (from your custom date selector) but it doesn’t enter the date in the date field! So it’s impossible to enter a date and there cannot use the app to claim for miles!

The app does not work. Don’t waste your time.

Why must we as South Africans be shamed by this incredibly pathetic app. Please rather remove the app, it embarrasses its creator, SAA and every South African having to use it

This is the first time I have ever written a review on anything but this app is so bad I couldn’t stop myself. I have tried on multiple occasions to access the app to access my miles, resetting my password and starting to wonder if it is intentionally designed to be not accessed! Don’t waste your time and not worth the frustration. Is there any way to rate this called “app” as zero stars?

Useless

An app in general is usually meant to be a more user friendly version of the website. Well jokes on us- this app is terrible. Stick to the website until someone fixes this slow outdated user-problematic site!

I suggest that our friends at SAA copy an app from the likes of Virgin or Singapore Airlines. Whoever is responsible for the latest abortion is clearly not a traveller or have very little experience in development. Nothing about this app was thought through or designed in structure. Find someone qualified to do the job and at least give the users - something that works !

It hardly works, I can’t sign in most of the time but yet the other app or website my username and password works. It pretty much like the service from our national carrier: gross incompetence

Another terrible product from a terrible company. If anyone is looking for how not to consider a customer’s actual needs when launching a digital proposition then this is a case study for the years. Unbelievable that this made it out of QA.