Sacramento Bee News

Please go back to the previous Sac Bee app. Contents are NOT listed and difficult to navigate by subject. Should Include the DAY on the date for easier scrolling back and forth. The last update is MUCH BETTER than this terrible new one. Please return the OLD way or at least revamp this new one to see subjects like OBITUARIES, COMICS, FOOD AND DRINK, SPORTS, Etc. This is AWFUL. Terrible job, so disappointing.

New update says they polled users to get opinions. I’ve been a subscriber for 53 years! I wasn’t polled. Maneuvering around the new Edtion, Printed Edition and whatever they throw at us is a nightmare! AND the new setup has this infuriating google ad at the bottom of each page that blocks the last 2-3 lines of print. Who thought this was a good idea? ESPECIALLY - why is this ad even there? My subscription price this year more than doubled ($191 to $407.99) Surely they don’t need that ad! And please don’t expect a decent response from customer service. They don’t read your entire emails and send out these frustrating canned responses that don’t relate to your question at all!

The new digital platform is awful. It is not user friendly at all. It is also not intuitive. The old version wasn’t great but this is way worse!

The Sac Bee mobile app…where to begin… 1. They won’t even take your complaint if they cannot locate your mobile mobile subscription. 2. If you subscribed through your Apple account, and show them the screenshot receipt, they still won’t even reply to your email complaint of technical issues and glitches. Really really bad.

I got the new version when it first came out and it seemed to work pretty good for a while. All of a sudden, a few days ago, the newest version of the app just stopped working. When I click on it, nothing happens. I can’t seem to figure out anything to do to make it work. I tried sending messages to the bees subscription department to tell them it doesn’t work, but that won’t go through either. They’re really hard to get a hold of.

Can’t get the edition often. Same article appears 2-3 times in one week. ESL people handling the help department which makes difficult to resolve problems. No offer to reimburse for e edition not received

I’ve used hundreds of apps and none have been as unreliable, buggy and erratic as the Sac Bee app. You click on a story and it loads, only to mysteriously swipe itself back and close. You scroll down through the story to read it and the ads interrupt and overlay on top of your reading. Just when you thought you could find more depth to a story that’s prominent on KCRA.com, there’s even less or nothing mentioned on the SacBee app. This is so frustrating and is really making me rethink the value of my subscription.

Same news articles are displayed for weeks with no updates and not curated for importance. Clicking on the e edition often displays yesterday’s newspaper. Worst newspaper app I’ve ever encountered.

I love reading, the Bee and am a regular subscriber, I find the app which I use on my iPad to be very difficult and annoying. Perhaps the biggest problem is when I’m finished reading one day’s edition, close the app, then I login the next day for the new addition, the app appears to be a “stuck“ on the previous day! The only way that I found is to completely delete the app and reinstall it. I have to do this three or four times a week. apparently it needs a better way to exit and clear the old info out to make room for the new.

I love the content, but I can’t read it because whenever I open a page, it probably closes itself. I’ve tried reinstalling the app several times, and this problem keeps recurring. It’s not every day, but right now, it is so chronic that I cannot read the news. Am I the only one who is having this problem?