Saks Fifth Avenue

Low inventory and slow to restock

Unbelievable; not only canceled order but the app is very unstable and customer service is not helpful at all

The code didn’t give me $50 off on every $200 dollars spent what happen.I have have also been trying to call and contact someone about my order .

The search function needs to improve. It is not stable and does not retain the position after you see an item or jumps back to the beginning of the list of items. Item reviews are missing, which is a great disadvantage. It would be useful to know it an item runs true to size for example.

App is helpful. However, I’m miffed as to why Saks has removed customer reviews on items. At least that’s what I’ve noticed on the women’s clothing section. That was not always the case. That was always a good way to get feedback on sizing fits, especially when you are buying a FINAL sale item. Is it due to the negative reviews on the extreme delays and issues customers are having with your refunds?

it cool

Great variety of clothes at great prices.

They send me two orders with defected items and ask me to pay for all return expenses. Disastrous experience.

The items viewed/purchased were labeled eligible yo use the shopping code and yet when I entered it, it says items were ineligible - what gives?

Having it makes it so easy if you are a Saks credit card holder