Sav-Rx

Ever since the update, I have to sign in every time and there’s ability to use touch or eye to sign in. It’s a pain. Not sure any improvements (if any) are worth it. Let’s go back to previous version 🤨

Worst app experience i ever had. Once you click on tracking no way to get back to the app without delete the whole app and download again. I hope Sav Rx did not have to pay so much for this worthless app.

Tracking doesnt work and there is no add to cart order as shown with the new version screen shots.

We have been with SavRx for roughly a year. Every time i have tried to renew my prescription through the app it hasnt worked. It has taken multiple attempts to refill my prescription every single time. Customer service calls dont seem to care. They keep saying the doctor hasnt sent it. After it finally showed one of my two prescription were processing they sent me an email saying the doctor never sent either prescription even though it was processing one. Plan on it taking 2-3 weeks and multiple phone calls to get a prescription filled each time. The app, pharmacy and customer service all deserve zero stars

Have been ordering over the phone for a while without incident. Decided to try the app. Fortunately I had a script number so I could set up my account-poor design. Placed two renewals - only received one. Tried to track but like others, it wouldn’t work. Just call the 800 number! This app is awful. UPDATE: Still never received second script. Called CS and finally spoke with supervisor. They MIGHT have been out of the drug but didn’t bother to notify me. Finally offered to fill my order at local pharmacy. Fortunately I can get mine. Really though-people could die because of this.

I can’t track my prescriptions. You click on tracking then Safari attempts to load the site ups-mi.net and nothing happens.

When trying to create a new profile, the app doesn’t let you type anything in. I’ve tried restarting my phone (an iPhone 7s) and also reinstalling the app. Their website also doesn’t let you email customer service without a group number and the website said my group number is wring, which it wasn’t.

I can’t create an account because I don’t have a prescription number. How can I get a prescription without an account?!? Until now I have been using Walgreens but I figure the mail order is cheaper. I don’t see a help section or a contact is anywhere.

This is a million times easier than the website. One reviewer criticized having to enter prescription numbers, but you only have to enter one and it links to all of your prescriptions. I don't even know where my member number is, so that made it even easier. Click a couple buttons and place your order. I've been waiting years for this.

So instead of being able to set up a profile by member id number...you have to input prescription numbers? Prescription numbers change all the time, why would someone even think that that’s the best way to set up a profile?