Recent malfunction
It usually woks perfectly but recently the app doesn’t allow to access the list of access codes (recovering access codes…) and when doing it the app blocks itself and you can’t do anything more
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4.6 von 5
15 Bewertungen in Spanien
It usually woks perfectly but recently the app doesn’t allow to access the list of access codes (recovering access codes…) and when doing it the app blocks itself and you can’t do anything more
Con la última actualización a iOs10 hubo una serie de problemas con el firmware de las cerraduras que hacían imposible su uso de forma remota a través de la app Home. Gracias a la rápida respuesta de Schlage, con la última actualización esto se soluciona. ¡Volvemos a tener nuestras cerraduras en marcha! Gracias Schlage por la reacción tan rápida que habéis tenido con vuestros usuarios
Overall ok but it needs work on the UI. It does not inform the user of any errors, so it just gets stuck or does not connect. No troubleshooting available (or useful for that matter) when the app does not connect to the lock…there are also glitches when you have a WiFi extender ( it thinks it is another network)
Only used it a hand full of times and still getting used to it. So far so good!
Often we have issues with the keypad, not working or the app unable to connect, even though there are no issues with access to Internet. It is not responsive. It is not reliable and need to have a back up key running available, which is not what you want in keyless entry. Disappointing and expected more from this product.
The first set up went just as the instructions showed. We changed our WiFi and I went to update the locks in the app but haven’t been able to access the app since an update. My password isn’t working so I tried to reset it several times but never receive an email with a confirmation code… if I try to sign up for a new account I get a message saying that I have an account….. seems like it shouldn’t be this difficult if it were a reliable product/process.
Sometimes works. Sometimes doesn’t work Need to have separate buttons for Lock and Unlock to allow human to provide desired direction
This app is pathetic, coded horribly. Often an unlock signal will be resent after using the app and unlock the door unintentionally. Completely unacceptable for a door lock. They should have several checks both through the messaging system and through timestamps to ensure they aren’t resending an unlock signal 20 minutes after it already went out. DANGEROUS
Every now and then, the auto lock function would randomly unlock on its own when no one attempted to do that. Big caution for safety
I have 5 of these locks in three houses. I love the ability to monitor and control them remotely. I have had some reliability issues over the years, but Schlage always comes through with a no-cost replacement. I will be a Schlage customer for life!
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