App is total garbage
I used to love this app and used it often to share our driveway with fellow travelers and find places to stay when I was traveling. But lately the app has become so full of bugs that it’s hard to use. Most notably, when someone requests to stay at our camp share I cannot accept the reservation. Even if it was made within the last 15 minutes - it always says that the reservation has expired. So then I have to privately message the person who is requesting to stay and give them all of the details. To make it even more annoying, I ten get emails from Sēkr telling me that a camper is waiting on me because the app will no longer allow me to approve the request. Often I will miss these requests because the app does not notify me of them as they come in which makes me look like a total jerk for not responding. Today I got a notification so when I went into the app, I saw a message that was sent 21 days ago! Ridiculous. And yes, I have all notifications turned on within the app settings and my phone settings. I have emailed Sēkr support 3 times in the past month asking for help to resolve these issues. ZERO response. Not even an autoresponder. That’s not very good customer service for an app I pay $18.99 a year for. Anyways, it used to be great and seeing how there have been no app updates in the last 11 months and their support emails go left unanswered, I’d say skip this app. I’m planning to delete my account but thought I’d at least indulge the annoying pop-up asking me to rate the app before I pull the plug and maybe, just maybe, Sekr customer service will see this review and return my emails.