ServiceMax Zinc

Veröffentlicht von: ServiceMax

Beschreibung

Zinc connects technicians with the people and information they need.


Zinc Real-Time Communication connects technicians in real time with the people and information needed to confidently get the job done quickly and correctly, allowing the organization to reduce mean time to repair, boost customer satisfaction and improve employee engagement. Instead of turning to non-compliant consumer apps, service teams can now turn to a powerful, yet easy to use, team communication platform purpose-built for their needs — ServiceMax Zinc.

Hotline Communication:
• Connects technicians to the right expert instantly with Hotline bots
• Bypass long call canter queues and email exchanges to get information quickly and efficiently
• Track every request
• Measure resolution times, quality of internal service, and adapt Hotline staffing to changing demands

Broadcast Communication:
• Broadcast information in real time to your teams’ mobile devices
• Alerts fill the screen, requiring team members to interact with the message to continue in the app
• Target a specific group of employees based on critera such as group membership, department, location, work skills, or role

Team Communication:
• Communicate 1:1 and in groups
• Text, voice, video, content sharing and location sharing
• Conversations linked to ServiceMax records (such as Assets, Work Orders, Cases, Returns) for easy reference and access

Security:
• Military-Grade Encryption
• Customer Data Security
• Data Center Security
• Application Security
• Business Continuity and Reliability

Privacy:
• Data Ownership
• Custom Data Storage and Deletion
• Multi-Factor Authentication
• SSO and SAML 2.0
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Screenshots

ServiceMax Zinc Häufige Fragen

  • Ist ServiceMax Zinc kostenlos?

    Ja, ServiceMax Zinc ist komplett kostenlos und enthält keine In-App-Käufe oder Abonnements.

  • Ist ServiceMax Zinc seriös?

    🤔 Die Qualität der ServiceMax Zinc-App ist gemischt. Einige Nutzer sind zufrieden, während andere Probleme melden. Ziehen Sie in Betracht, einzelne Bewertungen für mehr Kontext zu lesen.

    Danke für die Stimme

  • Wie viel kostet ServiceMax Zinc?

    ServiceMax Zinc ist kostenlos.

  • Wie hoch ist der Umsatz von ServiceMax Zinc?

    Um geschätzte Einnahmen der ServiceMax Zinc-App und weitere AppStore-Einblicke zu erhalten, können Sie sich bei der AppTail Mobile Analytics Platform anmelden.

Benutzerbewertung

4 von 5

1 Bewertungen in Philippinen

5 star
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4 star
1
3 star
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2 star
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1 star
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Bewertungsverlauf

ServiceMax Zinc Bewertungen

Awesome business app!😊

kar3nk8 on

Philippinen

Cool app, it makes it more efficient for group or teamwork and can attach files while in the app!👍 4star only because cannot record voice or have a walkie talkie feature to make everything complete. Put that in and this app will be perfectly unbeatable not just for business app.

Bugs

BunchT on

Vereinigte Staaten

It works fine for the most part, but needs some repair. It constantly shows me as having 3 unread messages when I have 0. I cannot get the little red notif to go away. Please fix this.

How can you be this bad at producing an app?

dykzeulb on

Vereinigte Staaten

On this failed Zinc update- sitting at the sync screen forever with no progress. It's always something that gets broken. Last update was the keyboard, or trying to search for people, now it's entirely broken.

Does not reliably send notifications

Rayshrayyy on

Vereinigte Staaten

I have to delete and reinstall this app at least once a week because it stops sending me notifications. Unreliable.

My app?!?!

Carri.lea on

Vereinigte Staaten

Why did u sign me out of my app then tell me that my free trial is over????? I’ve had this app on my phone for a long time and I need it for work!!! This is how I communicate with my nurses and coworkers for my patients!!!!!

Needs improvements

Gomez F on

Vereinigte Staaten

This app is a hit and miss. Always crashing and it lately it’s been logging me out every single day.

Great app!

TAOSI LLC on

Vereinigte Staaten

We are using it in our workplace and it’s great. It would be nice to have the app for Mac desktop.

Add custom Do Not Disturb options

ispkenlshwl on

Vereinigte Staaten

I miss so many Sunday meetings as my company is around the clock. Please update the Do Not Disturb option to add the ability to set your own time for when Do Not Disturb ends. (Instead of just Monday at 8)

We’ll see this plays out I’ll start with 5. Good luck 😑

GAAOOHH on

Vereinigte Staaten

I plan on developing VR MMOs someday, I use my iPads when im out an about since I don’t want to lug around my 50pound desktop (actually I do, but people would probably question my sanity). I have hopes this will be very useful to me when I find or build a team to work with.

One of the least reliable messaging apps of this decade

KevekKerinth on

Vereinigte Staaten

A constantly changing brand isn't enough to erase the stink of CoTap/Zinc from my phone

Store-Rankings

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Kategorien-Rankings
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ServiceMax Zinc Konkurrenten

Name
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Level
Benefits you’ll use and love
Online Support
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Ideagen Huddle USGovHealthcare

ServiceMax Zinc Installationen

Letzte 30 Tage

ServiceMax Zinc Umsatz

Letzte 30 Tage

ServiceMax Zinc Einnahmen und Downloads

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App-Informationen

Kategorie
Business
Herausgeber
ServiceMax
Sprachen
Danish, Dutch, English, Finnish, French, German, Italian, Spanish, Swedish
Letzte Veröffentlichung
10.2.0 (vor 2 Monaten )
Veröffentlicht am
Sep 16, 2013 (vor 11 Jahren )
Zuletzt aktualisiert
vor 1 Woche