ServTracker Mobile Meals

It would make the app much more useful if the drivers could reorder the clients on the route list.

This is one of the best-designed apps I’ve ever used.

We are using this app as the sole documentation for delivery to 1500+ clients each week. This allows us the flexibility to send information to volunteers anywhere, as well as record all the information from their successful and non-successful deliveries. More importantly than that, this allows a direct connection to our central office for all of the information, including the results of welfare checks on our clients at a every delivery. Developer has been very responsive when we have encountered difficulties, ensuring those were resolved and the app was performing as needed. Highly recommend!

This is one of those applications that I download when I must use it and then delete it as soon as I am done. thankfully, my meals on wheels center does not require us to use it, except in an emergency. My primary gripe? It collects personal information not required for it to be useful. But is is also buggy, doesn’t match up with what we actually do, and hasn’t been updated in more than four years. Today’s example... driver comments aren’t being saved for some reason.

I just started using this app but I feel like I’ve been using it for as long as I have been using Outlook. One mild complaint is the UI feels a bit dated. But, function must come before form, and this app nails functionality.

...if I followed the route I’d be back and forth all over the place. It seems to randomly place new clients wherever. It’d be really nice to have control over the order of the route...

No issues used it with Google Maps for directions. It is user friendly enough for me.

I can’t mark more than one stop as delivered without closing out the app and signing back in. So frustrating!

I used the app for my volunteer work. The concept is good but there are certain issues that needs to be addressed. Every now and then, after clicking on the map, I get kicked out of the app and need to sign in again which is a hassle since I’m driving. The deliver button sometimes works and doesn’t work. I was told that once I hit the deliver button, it should move me forward to the next recipient on the route. This doesn’t and hasn’t happened.

I’ve been delivering for Meals on Wheels for several months. The map link is very useful in finding addresses on routes I have not driven before. The app also provides up to date contact information for the clients and allows me to record which clients received their meals. I would have given this app 5 stars but lately sometimes the app fails to record which meals have been delivered. I have learned that I am not the only one at our center experiencing this issue.