ShockWiz

Will not connect in app, have confirmed in Bluetooth menu that shockwiz is connected. Taking this back today, lost a customer (and surely many more) until the app actually works.

The suggestions are unclear. For example, when the indicator is yellow or red, on the side of the bar graph that says “Remove air” does that mean removing air is recommended or should air be added to move the indicator toward the “Add air” side of the bar graph? There is no explicit explanation in the manual, instruction videos, or in the app. Second issue; the app does not properly persist profiles. I have saved several profiles over the last few days, and they appear to remain (even through killing and relaunching the app) but then hours later are no longer visible on the profiles page. I’m forced to take screenshots, but that is so clunky. Third, the app has a lot of bugs, for example parts of the UI will go missing if the app gets backgrounded on certain screens. I don’t think it’s a native app, but something written once for both Android and iOS in Xamarin or something similar. Forth, the UX needs a redesign. The use of sub tab bars is inconsistent with Apple’s guidelines, it’s confusing! Go to the profiles tab and then tap on a profile, a nee tab bar shows up. That’s not a good mobile app design. Please don’t swap the tab bar like that.

Not sure what's up with the app, but it will not connect or even recognize my shocks. Second time trying to download the app, and it will not work

When the application works, its great. 1. Unable to see and load profiles without network connection. 2. Home page does not show which profile is loaded, after loading profile. So, if you have multiple proiles with differnt bikes and or fork and rear suspension...good luck. 3. Suggestion provide recomendations outside of the shock capability after loading profile. 4. Results Snapshot DO NOT WORK after loading profile. 5. Unable to determine how much riding is required to obtain 99% confidence in recomedations. Sometimes, I ride an hour with not being able to surpase 50% concifendence. Sometimes, I ride 20 minutes and obtain 99% confidence. It appears to be buggy at times.

Thank you for updating the app!

This app is great the one time I was able to connect. Ow every time I try to connect it crashes immediately, Making the $300+ device absolutely useless. Please fix this app!!!!!!

App crashes on ios 11 when trying to connect to the shockwiz

App keeps crashing whenever I try to connect to the shockwiz. iPhone 11, both phone and shockwiz up to date. Looks like the app hasn’t been updated for a long time? Please fix this issue before I have to return it.

Great device