Shoeboxed Receipt Scanner App

When it works well this is a fair app. But buyer beware: back everything up because receipts will occasionally disappear with no trace and expect crickets if you request support. Also the app and the website are sometimes not synchronized. If this was a way to track songs or movies it would be fine, but for personal finance the stakes are too high for this level of glitchiness.

I downloaded the app to help keep business and personal life a little more organized. But I can’t even “try for free”. Every time I try to sign up, I keep getting error code 422

I’ve used Shoeboxed for years. No product improvement. Very slow. Poor account categorization. Looking for alternatives.

Can’t get started. Error 404

The updated app is terrible. I can’t add my receipts manually quickly anymore. The amount from the receipt doesn’t show up either. It takes 10 hits on the “edit” and enter manually button before it even responds. Then afterwards it shows no price Redering my receipts at 00.00. Unless this is fixed I recommend not purchasing this. I wish I could go back to the old format which worked perfectly for me for years.

I attempted 3x to load the program and the app would not allow me to create a user id and password. Kept getting errors. Deleted

I’ve been using this app since 2019 and in the last year or so maintenance has been unsatisfactory. Doesn’t send emails to clients when prompted. Doesn’t produce/add spreadsheet for submission. Works when it wants to. 0 tech support.

Won’t let me setup an account

The app used to work. I’ve been a customer for over 10 years and I’m sorry to see an app with this poor implementation. While I may be on an old and slow phone iPhone 7, I am uptodate on iOS and other apps work fine. This is so slow it takes over 4 minutes to post one receipt. I’ve already lost interest by them, lost the receipt and wish I could lose the phone.

I’ve been using this app for several years and recommend it to EVERYONE! Recently, for the first time EVER, there was some issues with the app and I had to reach out to customer support. They were veeeery responsive and the issue was resolved in a matter of days. Moreover, they followed up with me to ensure the issue had been resolved. As a small business owner, keeping track of my receipts is an important part of my business and Shoeboxed has never let me down.