Shopify Point of Sale (POS)

We are small businesses, You Big. We pay you monthly usd $ 79 and usd $ 200-500, per transactions (done by computer and bots). Could It be an plus for your costumers? Big companies are bigger when they add worth to their clients. At first I began with shopify by their excellent costumers and service. Until that the issues we’re showing. If you have a problem with an App, they said it is third party, apologies we will be sending emails to them for that. If they take your money from your credit card, and they had a mistake with their app for software issues, we waste money. I used Kit app, and they spent all my credit card credit, usd$ 10000.00 the answer of Shopify, it is third party apps, which it is with them. My question is that I used Shopify recommendations. I never agreed with them. So one year ago my money is almost wasted. Last app that used Whatsapp Chat + Abandoned Cart in this case was only usd $4.99, download and delete this app in less than 24 hours. And same thing: “designed by a developer external to Shopify”. Ask myself , What are the rules and politics TO Shopify and Facebook, y other companies that dont solve ours problems

Can’t add a discount to individual items, app automatically applies discount to separate items and still doesn’t apply the discount, or allow the user to save discount percentage or dollar amount in the discount percentage and amount bars. Longer receipt process.

This new update has made the checkout process so much longer than it needs to be. You now have to click through 2 extra screens involving printing a receipt when in previous versions you could do it all in one. I don’t see how this update makes anything easier. It only serves to make the checkout process longer and more cumbersome.

With the new update, you can’t manually add the quantity, you have to tap the plus button to the desired value which is not reliable.

Make them larger

Great. But please add sales total while calculating a sales discount.

They’re not very good at communicating when issues come up. Its hard to get in touch through their customer service. In all honesty, I can handle the terrible customer service but whats worse is the app format. They’ve recently added some features that does help make it easier to check out. However, their most recent update drives me up the wall. When I add monies to my cash drawer, its policy to notate which bills/coins need to be added, but their most recent update makes this impossible. The window that pops up for me to type in the amount is too big. I tried scrolling down to access the notes window but no matter what I do I cannot access it. Its incredibly frustating.

What a shame. Update. They started charging to calculate tax as well. They convince you to build on their platform and continue to raise rates

It crashes several times a day. Cant connect to the printer scanner or card reader consistently. No way to tell how long inventory has been on the shelf. Their “insights” only go back 90 days. It is a daily embarrassment to ask customers to please wait while we reboot the system just to make a simple transaction.

I wish this program was a true mobile app and would take cards off line. There is so many times that internet is terrible in the area and the program is useless. Have to take cash ONLY I hate losing sales, will there ever be a solution to this problem or go back to square.