Silent AI

Keep getting an error that says “turn off alarm now?” But does not allow you to press any buttons to exit from that screen to make adjustments. Love the idea but the app is glitchy!

The app is so bad that I had to write a review. Essentially non functional.

The app prompts me to turn my alarm off, but get stuck with a pop-up notification that requires me to reboot my alarm and the app. This happens every day. Definitely will be replacing this piece of junk with a system that works.

I cannot create a new alarm nor make changes to an old one. The clock is now useless. Now I can’t even turn off the alarm from the app…the app is basically useless.

I’m having the same problems as other recent reviewers. My device is useless until the app is fixed. Not fair! I’ve paid for a device that doesn’t work? Please fix the app!

Alarms no longer work, when they go off, I can’t turn off by app. Having connectivity issues now as well.

I used this clock/lamp for one year and it was great. Now when the alarm goes off, I can’t turn it off. It rings constantly and wakes my husband up. I have deleted the app, logged out and back in, made sure updates were downloaded. I have no idea what else to do. I’m so frustrated that I now have a useless alarm clock. What a waste of money!

I tried to go to the website to reach support but the page does not go through. I love the lamp/alarm that I have and I’ve had it for the last 6 months. Up until this point I’ve had no issues with the lamp or the app, but now I’m experiencing issues with the app that now effect my lamp usage. As I attempt to set an alarm- the one I’ve used every day for months- if I want to make an changes to it, it immediately erases what I’ve done and stays how it’s previously been set although I’ve hit save. If I go to set a new alarm (add a day, time, sound preference, color preference, etc), it doesn’t save at all- nothing shows up. I’ve tried a million times over and over again to set it up and it won’t save, so now I’m extremely frustrated, worried that my alarm won’t sound off in the morning when I need it to. I assume it’s a bug in the app, but there’s no way to contact the creator to relay the message.

I’ve had my lamp for a year and have enjoyed it. However, the most recent update from last week has broken most features. 1. When my alarm goes off, I can only snooze it. I can’t turn it off unless I unplug the lamp. 2. The app asks if I want to cancel the alarm, but no option to select. 3. My personal alarm data disappeared and was replaced with stock alarm times. 4. Unable to personalise the alarm times. I’m stuck on 5:30 am, 6:09 am, and 10:03 pm…?? 5. Snooze feature not working. 6. Light now randomly adjust its own brightness; not related to a waking sequence. I hope a fix comes soon! I can’t currently use my Silent Lamp.

This was a very nice app, but recently with some of their app updates it has become somewhat unstable. The main problem is that now new alarms can’t be added and older alarms can’t be deleted or turned off.