Sippi

I and my daughter parked in the same car park. We both downloaded the app and paid using it. At least my daughter thought she had paid but a few hours after leaving the parking she realized that she hadn’t paid. She immediately send a message via the app asking how she could pay and also called the next day. When she called she was told that “it’s now out of our hands”…. More than a week later she received a £60 penalty charge. This App and the people that run it are immensely unsympathetic. I deleted the App and will pay cash next time.

Over complicated, confusing interface. Be aware you pay on exit. Have now had two PCNs, not because I didn’t pay but, because the entry/exit photos didn’t exactly match time parked. Complete rip off

I recently had a quite awful experience with this app during a visit to a hospital car park. By mistake, I initiated a parking session via the app without realising that the car park operated on a pay-on-exit system. After discovering the mistake, I paid for my parking at an exit machine because it was simpler, thinking the issue was resolved. However, the app still had my session running, which led to it charging me for 12 hours of parking that I never used, even though ANPR would have clocked me leaving against the session I already paid for. This is a possibly purposeful oversight in the app's functionality, causing unnecessary stress and cost. It needs a clearer indication of parking rules per location to prevent such issues. They also seem to not have a link the the existing ANPR system used in the car park, so are ignoring entrance and exit times. As it stands, I ended up paying six times more for parking than I should have… Resolving this with customer support is a no go. I’d avoid this app at all costs, unless you want to be inadvertently overcharged. Crooks

Appalling app, had to set it up, thought I had paid for parking as got a confirmation notice and realised that evening payment hadn’t been made. Now have a PCN charge after contacting their service desk that evening to try to notify them of the oversight and missing payment (checked my bank account and didn’t see the money had gone out) and having to fight it (first challenge to the PCN has been denied).

I have downloaded Sippi and paid for parking through Sippi app. However I have still received a parking notice from their sister company called UK car park management. But both the companies act as if they ate unaware of the other and they could not rectify my issue. They frustrate you enough to pay parking charge to waste further time. I am filing a complaint to local authorities.

Designed by incompetent engineers. Made to punish you. You’ll regret you ever installed it!

Absolute rubbish. Wouldn’t accept my payment card, very clunky to use.

Joke of a parking app. Signed up to pay via app because it was the only way for parking at a hospital car park. App mentioned that payment would be automatically taken after I left the car park. Although I only stayed for 45 minutes, I was charged for 24 hours because I couldnt “prove” I left after 45 minutes! Much more complicated payment process than normal parking apps like Ringo just so they can catch you out. Will never use again.

Recently had to download and this use this app. 5 stars, worked as promised, no issues.

Doesn’t work for parking. Annoying to use and resulted in a penalty charge because it didn’t work properly. If you can, avoid it.