Sittr

While I was very happy with the booking process and my sitter was great, I was charged twice and have emailed and used chat function multiple times without a response. It’s been over three weeks now. Disappointed.

Honest this app is great. Very good for babysitters and parents alike to find each other. My biggest gripe however is the lack of tech support. The app asks for background check for carers such as WWC etc. mine recently expired so I obtained a new one and submitted it for review. Nothing happened. I’ve sent off so many messages to the built in support system and have never heard a response. Looking back I haven’t been able to reach tech support for 3 years. So the app is great if it works. But if you run to to a problem you are far out of luck. I can’t even begin to calculate how many postings I have missed out on because I simply can’t get this issue resolved.

I have used Sittr a number of times and previously had been a huge advocate, recommending it to other parents for the ease of connecting with babysitters you can trust. However I was charged to my credit card twice the last time I had a sitter, and have not been able to get in touch with anyone to organise a refund. I’ve emailed customer service at least twice and used the chat function in app to prompt contact multiple times and there’s been nothing back. It’s so frustrating. Hoping this review helps me get some traction!

Great app for Careers to earn extra money but having trouble with trying to get in contact with issues due to my profile no one responds.

App currently not working keeps shutting down

I recently have been going through the sign up process but have come across a few issues. Sadly there seems to be no real way to contact an actual person in order to sort out the issues is there some phone no. Where I can talk to a person to get the issues resolved

Friday evening and the carer cancels the booking with no notice. Won’t be using again

App keeps crashing, please update or fix it

Do not bother with this amateurish, untrustworthy app. Whenever I experienced problems with babysitters I was unable to write negative reviews, thereby undermining trust in its review system. I sought in-app customer support but never got replies. Terrible experience.

I find Sittr a great site to source babysitting. I have been on the site now for over 3 years. The families I have meet are wonderful people and some have made me a part of their family. It’s appeal to me is the couples that have me look after their treasures want to use a site that give them a high calibre of babysitters.